Muhammad C., Oct 18, 2026

Receptionist was very flexible and allowed us to check out later for free which was really helpful for us as we had kids and our flights was late afternoon. The room was very spacious and breakfast was delicious as well. The swimming pool, salt room and sauna were all really nice. Kids really enjoyed it.

Irfan M., Oct 08, 2026

Swissotel is one of the finest hotels in Sarajevo. It is centrally located, taxis abundant nearby, tramway just behind the hotel, shopping, great restaurants, museum within walking distance. The staff are first class professionals, and the hotel caters to all your needs. Breakfast is fresh and a great way to start. The hotel offers machine espresso but not traditional Bosnia kahva, perhaps a miss given Sarajevo is known for its special brew.

Tea M., Sep 30, 2026

First time i had a bad experience with the hotel. Check in was messy, there was no organization. They took people who were waiting after me and made me wait longer. I dont think it was on purpose, but they weren't organized in checking people in or getting cars from Valet. Also the bathroom was not clean. There were stains on the counter. I could tell that it was missed and there were hairs. It may have been a mistake by the cleaning staff but these problems together, tell me that theres some management issues.

Kendi Y., Sep 28, 2026

The hotel is well located and the staff is pretty nice. My only complain is there was no alcohol

Omar S., Sep 28, 2026

Nice