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4.4
4,018 reviews
R C., Sep 26, 2023
The room supposed to be 'Premium' was one of the smallest I have stayed in, even the door had to open outwards as there was no room to open inwards. The bathroom had to have a sliding door as again no room for a normal one. The only place for the kettle was directly below the TV so I can only imagine what the steam was doing to the electronics. We would of liked to be part of the greener movement and not used fresh towels everyday but there was nowhere for them to dry. We had breakfast the first morning as we had an early pickup, but to start the staff could not fined the key to the restaurant in spite of staff already in there. The state of the restaurant was very bad with bench covers in shreds. The food seems to have been cooked hours before although as I said we were there as it opened. The room overlooked the 'courtyard' which was just a small funnel with very noisy aircon units that run all night. On the plus side the bed was very comfortable.
Pam B., Sep 24, 2023
Unknown, Sep 21, 2023
Great young staff
Burke F., Sep 18, 2023
Hotel has good location and rooms are well equipped and up to date.
Unknown, Sep 16, 2023
This is the worst hotel I have stayed at. I am shocked you have any good reviews. I imagine the Swissotel hotel line is better in other countries like Switzerland. The Amsterdam hotel was very dirty. We had red splattered on the sheets. I hope it was just wine. The bathroom also had dirty marks on the floor. The rooms are very small but that would be okay and tolerable if the room wasn't dirty. The only positive is that the location is excellent and the staff seemed nice enough. I would NEVER stay here again. I wish I stayed at the W or other surrounding hotels but the positive reviews misled me.
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