Book with Confidence : Flexible cancellation and safety protocols
PHONE RESERVATIONS
STAY CONNECTED
As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
* Mandatory field
View or Modify Reservation
Members’ rate available: Save up to 10% at participating hotels with our loyalty programme.
Welcome to
Follow us on Facebook, Instagram and Twitter
Book direct for up to 25% off.
Designed by renowned Chicago architect Harry Weese, Swissotel Chicago is an award-winning luxury hotel overlooking the Chicago River and Lake Michigan, and just steps from the Magnificent Mile. The distinctive 4-diamond, all-glass hotel offers spectacular wrap-around views from Navy Pier to Millennium Park, 662 guest rooms and suites, five premier ballrooms, state-of-the-art penthouse fitness centre, and spotless European-style service.What you will love:Newly renovated sleek accommodations: 662 generously over-sized luxurious rooms and suites, with a full range of exclusive amenities.Stay Active: Take your workout to a new level our newly designed Penthouse Fitness Centre, with panoramic views from the 43rd-floor or join us for one of our daily Vitality fitness classes.A Taste Of Chicago: Featuring The Palm, a city tradition, along with our lobby lounge, Amuse.Flexible Event Space: 65,000 Sq. Ft. to fit your needs, everything from small meetings to large conferences to that perfect wedding reception in our 42nd-floor ballroom, Élevé. To virtually tour our meeting and event space, click here
We are taking every precaution to remain a safe space for all who visit by following all protocols set by global, national and local health authorities, we have heightened our already rigorous cleaning procedures, and introduced supplemental preventative measures as advised by an international team of experts in hygiene and safety. Our hotel has also adopted more flexible conditions to help our guests shift their travel plans as needed.
4.5
5,646 reviews
Unknown, Sep 20, 2023
When checking out, my valet bill was not supposed to be billed to me. I was staying with Mercedes-Benz Financial Services and was assured that it would not be an issue. As I checked out, I was billed for valet parking. I explained that I was here with MBFS and it was not supposed to be billed to me. After a debate, the bill for my valet was taken off. I had texted the valet about 15 minutes prior to checking out. While checking out, I received text indicating no valets are available to retrieve my car. Try back in 10 minutes. I went to the valet stand and the one valet that was there was overwhelmed with business. He informed me he was the only one there and would do his best. As it turned out, he did get my car within a few minutes. He was hustling to try to accommodate everyone, but was overwhelmed. One valet person for a big operation is nowhere near enough. I know it's difficult to attract staff nowadays, and this one valet needs a pat on the back or an incentive to keep him there.
The view from my room was gorgeous - the room was beautiful - the service was great as well. Overall a wonderful experience!
Michele G., Sep 20, 2023
Quick one night at your property for a business meeting. Everything went smoothly. We were able to check in early which was nice after flying in that morning.
Rick M., Sep 20, 2023
Was very comfortable. Only issue was parking. Too expensive and not easy to get car parked.
THE BEST OF SWISSOTEL CHICAGO
Available All Year Round
Support SOS Children's Villages
Romance and relaxation, yes please!
Jump start your day with complimentary breakfast