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Welcome to
4.5
35,467 reviews
Mohamed J., Dec 05, 2024
Friendly environment and staff. Especially, Abdul Waheed at the front office and Faizan Mohmed at F&B
Unknown, Dec 05, 2024
First of there was in the terms i checked pay at the hotel however they send me a payment link for the first night to “avoid automatic cancellation” which i had to pay 48 hrs prior to stay Upon arrival the room had a partial view which was not the expected view not a very good room considering the amount paid per night its not value for money to say the least The last but not least point is the breakfast buffet only had breakfast one day and to say the least it’s not even 3 stars material. I stayed in places 1/10 the price of this hotel and the breakfast tasted better I don't know how this place is ranked 5* but it’s definitely not The only good thing is that it’s in clock towers but other than that dont get your hopes up
Unknown, Dec 04, 2024
Nice hospitality service, Decent breakfast, very expensive parking, drop off pick up is extremely busy and inconvenient, 2 Bathroom out of 3 were having problems and were fixed quickly, elevators are super busy and could be more efficient to accommodate such a large and full hotel, but overall my stay was decent I will consider staying in Swiss hotel again.
Rachid K., Dec 04, 2024
Best view of kaabah, good breakfast and close to the mosque 10/10.
food -> really good variety, the staff would offer us water and ask us if we liked the food or wanted more tea room cleaning -> during my stay there was asian guy who would knock on door with a nice smile, clean the room with perfection and great attention to details. this type of person you can depend on in any role. location -> really good checkin -> was a really helpful man named saad with beautiful smile and positive attitude gave us a room with really nice view The only thing that I can recommend to change or suggest for you, is to think about using toilets with internal spray since its easier to use than hand held spray especially for elders. maybe get those japanese toilets with hand controls to control heat and water and provide relaxing sounds. I think this type of accessory can distinguish you from competition.
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