Matthias, Apr 23, 2025

Good location, the hotel apartments are a bit outdated

Hotel itself was good but checkin experience was not so good. It looks like not enough staff on duty to handle the demand. Also first hotel since many bookings which have not recognised the ALL status.

Daniel O., Apr 21, 2025

Good staff. Very friendly people and good stay.

Good staff. Very friendly people and good stay. The rooms are large and very clean. The toilets were also very good. The views from the windows and balcony are also great. The breakfast was also very good

Zaheer A. V., Apr 19, 2025

The Hotel is at Prime Location & easy access to almost everything

Well, this was my 4th consecutive year staying in Swissotel Hotel & the as always our stay was awesome. The service level of the Hotel staffs are really commendable & they are very co-operative. Always ready to assist & takes good care of their guest.

Mohammed L., Apr 18, 2025

average level

Old furniture, average room cleaning, unclean balconies, and weak water in the bathtub.

Hind A., Apr 17, 2025

The staff at the reception are cooperative and we got a free up grade to a better Appartment. The appartment is large and well equipped . The breakfast is delicious and has plenty of variety . The balcony has nice views . The beds are comfortable but pillows are too soft. The hotel is connected to Al Ghurair center . The surrounding area is crowded . The AC of the living room is not working properly.