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As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
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Welcome to Swissotel Al Murooj
4.3
26,038 reviews
Unknown, Jan 10, 2025
Very good location in a walk distance from Dubai mall. That's all that's good. First of all we booked a non smoking twin bed room, on arrival there weren't available rooms of that kind. After long time waiting they found the room, but it was disaster! The room was outdated and the worst part was unbearable sewer and mold smell, they could do nothing about. Will never ever stay in that hotel again!
N, Jan 10, 2025
The hotel feels old and in need of a renovation, the bathroom sink was broken and In general the room was worn out. Location is great staff is okay. Welcoming host doesn't seem to understand personal space when she comes to talk to you, but she asks loads of question which you will need to repeat to the reception anyway so it's useless in my opinion, she could. Simply point out chairs and refreshments and move away.
Unknown, Jan 09, 2025
The hotel did not refund our deposit and insurance, when we emailed them they not answer clearly and fake something not true so the money will not be refunded. I tried many times but they don’t reply. Also the hotel has Indian smell in the lobby and all areas of the hotel.
Jonas S., Jan 06, 2025
From the arrival at the reception Amr assisted us with exceptional service and very professional, made us feel welcome and the staff generally has a good service the hotel apartments are clean and neat,