Buket A., Jan 12, 2026

First I do want to thank Gorkem Kucukcavdar for being proactive to make arrangements that I would like this trip and coordinating with me while I were still in Paris. That phone call is very valuable - The maintenance issues had nothing to do with him. I have travelled enough to be able make distinction. Also, I had security issues on my last stay and now I had issues with the room ( I’m still recovering from my cold) - both were easily preventable and both could have turned out more serious . I now have a sense that you have an operational management and leadership problem in this hotel. Negligence and lack of ownership becoming a trend. The team on the 17th floor is the reason so far I keep giving another chance and coming back to the hotel.

Noha A., Jan 11, 2026

I love this hotel so much, for two major reasons, the location and staff. This time I noticed a huge budget cut in all areas, room amenties, welcome fruit plate , night turn bed, and at the executive lounge the food quality and variety is bad, before last year it was better, also new year’s buffet is not like it used to be !! The cost of the stay isn’t little it’s increasing every year, but the budget cut is very clear. All the staff from top to bottom are very good and doing their best. I hope next time I come things will be better.

Shadi H. A., Jan 11, 2026

None Forgettable stay in this Amazing Hotel Where they taking care of all details. Thank you for Swiss Otel.

Vladan R., Jan 11, 2026

I enjoyed my stay, as always, very much

Nicola G., Jan 10, 2026

Great value stay , obviously not a busy time of year , service is great .