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About Swissôtel

One of the best-known Swiss brands in the world, Swissôtel Hotels & Resorts offers contemporary hotels infused with the freshness and vitality of alpine energy, rooted in the tradition of Swiss hospitality. Respected for its intelligent design, quality craftsmanship and mindful approach to sustainability, Swissôtel gives its guests peace of mind to explore the world, discover life’s true rewards and embrace opportunities to ‘live it well’. The Swissôtel brand was founded in 1980 and today numbers more than 30 hotels globally including flagship properties such as Swissôtel The Bosphorus in Istanbul, Swissôtel The Stamford in Singapore and Swissôtel Krasnye Holmy in Moscow. Swissôtel is part of AccorHotels, a world-leading travel and lifestyle group which invites travellers to feel welcome at more than 4,500 hotels, resorts and residences, along with some 10,000 of the finest private homes around the globe.

Swissôtel's History

A venture which came to life in 1980 with just a few hotels has blossomed into a distinguished and internationally renowned hotel chain with deluxe hotels in 17 countries, across five continents.

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30+ Years
of Luxury and Service

Today

Today

Swissôtel Hotels & Resorts’ portfolio is represented in 17 countries with over 40 properties under development and in operation.

2016

2016

In 2016 AccorHotels, a world-leading travel & lifestyle group, acquired FRHI Holdings Ltd including Swissôtel Hotels & Resort.

2006

2006

Colony Capital and Kingdom Hotels International acquire Fairmont Hotels & Resorts. They found the new hotel group, FRHI Holdings Limited, with three strong brand names: Fairmont, Raffles and Swissôtel Hotels & Resorts.

2005

2005

Raffles International is bought by the Los Angeles based firm Colony Capital LLC, a global private investment group specialising in the management of real estate assets and companies.

2001

2001

Singapore-based Raffles Holdings Limited purchases Swissôtel Hotels & Resorts.

1996

1996

The group’s head office relocates from Zurich to New York.

1990

1990

Nestlé sells its stake and the hotel group becomes a fully owned subsidiary of SAirRelations/SAirGroup.

1980

1980

A joint venture by Swissair and Nestlé, the company assembles its initial portfolio of hotels by acquiring Hotel Le Président in Geneva and attaining long-term management contracts for further properties in New York, Bern and Zurich.

Swissôtel's Culture

"Swissôtel Hotels & Resorts is proud to uphold its tradition of more than three decades of personalised service and full commitment to its guests."

Lilian Roten, Vice President Swissôtel Brand

Culture at Swissotel Hotels and Resorts

Swissôtel aims to become a highly recognised brand respected for its service delivery, diversity in design and contemporary Swiss attributes. Its mission is to treat everyone as they wish to be treated and remain true to the company’s Swiss heritage. Swissôtel does so whilst adhering to the values Respect, Integrity, Ownership, Safety & Security.

Service Concept

Service Concept Swissotel Hotels and Resorts

Swissôtel Hotels & Resorts accommodates both the leisure and business traveller with cutting-edge amenities & luxuriously designed accommodation accentuated by unique local character. Quality in service is demonstrated through the warmth, diligence and entrepreneurial mindset of its team, ensuring individual guest needs are anticipated and exceeded, that every detail has been thought of and executed in advance.

  • Australia
  • 1 800 121 043
  • China
  • 4001 200 636
  • rance,Metropolitan
  • 00 800 6379 4771
  • Germany
  • 00 800 6379 4771
  • Switzerland
  • 00 800 6379 4771
  • UnitedKingdom
  • 00 800 6379 4771
  • HongKong
  • 800 90 8276
  • India
  • 1800 100 8147
  • Japan
  • 0120 951 096
  • Singapore
  • 1800 232 5901
  • UnitedStates
  • 1 800 637 9477
  • Canada
  • 1 800 637 9477
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