Guest Services

From the spaciousness of our guest rooms to the state-of-the-art Event Centre, a sense of refinement and elegance pervades every detail - truly setting us apart among luxury hotels in Chicago.

Exclusive features include:

• 65,000 square feet of state-of-the-art event space
• "Swiss Meeting Advantage" and "Book It. Bank It." programs
• Resourceful and friendly concierge
• Currently suspended 24-hour valet parking (fee applies)
• Currently suspended 24-hour self parking (fee applies)
• Two onsite restaurants and a lounge
• Currently suspended 42nd-floor penthouse fitness centre and daily Vitality Activities
• Room service and express checkout
• Pet-friendly accommodations
• Vitality boot camps for guests
• Currently suspended Vitality yoga classes for guest
• Currently suspended Guided Vitality runs for guests
• Currently suspended UPS Store
• Smoke-free environment