Sajid J., May 13, 2026

It was ok, nothing amazing.

Kevin H., May 13, 2026

Staff was professional. Room was clean and up to standard. Location was ideal. Online checkout made life easy.

Ann J., May 13, 2026

The room was very comfortable and the view of the river and Navy Pier was fantastic. It was conveniently located and I would definitely stay here again.

Alexandru P., May 12, 2026

Great room with a spectacular view of the lake. No slippers, that was a minus.

Bashirah D., May 12, 2026

My 24-hour birthday stay at Swissôtel Chicago was nothing short of exceptional from start to finish. After landing on an early 6 a.m. flight, I was incredibly grateful and impressed that the hotel accommodated an early room so I could rest—this level of care immediately set the tone for my entire experience. The room itself was immaculate, and the breathtaking view of the river made my birthday feel even more special and memorable. The bed was extremely comfortable, allowing me to fully relax and recharge during my short visit. Every staff member I encountered was warm, professional, and genuinely attentive, consistently going above and beyond to ensure I felt welcomed and valued. Even within just 24 hours, the combination of outstanding service, comfort, and thoughtful accommodations made a lasting impression on me. This was truly a standout stay, and I would absolutely return and highly recommend this hotel to anyone looking for an elevated and memorable experience.