Guest Services

Babysitting

Our Front Desk will be pleased to assist you with reliable babysitter arrangements. Swissotel Sydney accepts no responsibility for any injuries, damages or other claims resulting of or caused by service or the babysitter. For a babysitter arrangement, please contact our Front Desk at +61 (2)9238 8888 or email us sydney@swissotel.com

Bell Staff

Bellmen are located at the main entrance of the hotel. They will be happy to assist you with porterage and luggage storage.

Business Centre

Our business centre is available to you 24hrs a day at no charge. Located on Level 9.

Check-in/ Check-out

Check-in time is 3.00pm Check-out time is 11.00am

Elevators

For security reasons, the guest floor elevators are only accessible with your room key card.

Express Check-out

Express check-out is available upon request. Please inform our Front Desk staff at least one day prior to your check-out date if you wish to make use of this service.

Internet access

Complimentary Wireless Internet access in public areas and guest rooms. Complimentary Business Internet access. Premium Business Internet access at $19.95 per 24 hours.

Mini Bar

Every room provides a mini fridge including mini bar items. Surcharges for mini bar use apply.

Parking

Self Parking at $45AUD per 24 hours, one exit per day at Wilson Parking 383 Kent Street Sydney. After dropping off passengers and luggage, continue driving along Market Street from the right lane 3 blocks. Turn right on Kent Street and keep in the left lane. Wilson Parking will be the first driveway on the left hand side and guests are able to park anywhere not reserved. The walk back will take approximately 5 minutes. Valet Parking at $80AUD per 24 hours, unlimited entry and exit. Monday to Thursday, vehicle retrieval take between 20-30minutes per vehicle and it is advisable to pre-arrange this. Friday-Sunday, vehicle retrieval take between 30-45minutes per vehicle and again it is advisable to pre-arrange this.

Room Service

We offer you 24-hour Room Service with a wide range of food and beverages.

Safe Deposit Boxes

Every room provides a safe deposit box. Please note that Swissotel Sydney takes no responsibility for valuables left in your room.

Swissotel Kids Room

We offer Kids Room Specials for children from 2 – 12 years of age.

Transportation Services

Rental car service, limousine service or airport transfers can be arranged on request. Surcharges apply. Please contact us at +61 (2)9238 8888 or email us sydney@swissotel.com.