Swissotel Nankai Osaka

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Swissôtel Nankai Osaka

Frequently Asked Questions

Frequently Asked Questions

Is there car parking available at Swissotel Nankai Osaka?

Car park is available with a rate of JPY3,000+ tax per 24 hours usage.

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How to get to Swissotel Nankai Osaka from nearby station and Kansai International Airport?

Please see comprehensive transportation guide link below:

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Is Handicap room available at Swissotel Nankai Osaka?

Handicap rooms are available at Swissotel Nankai Osaka; please contact our Reservation Team directly for further details prior to booking online.

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Is Connecting room available at Swissotel Nankai Osaka?

Connecting rooms are available at Swissotel Nankai Osaka; due to limited availability on these room types, please contact our Reservation Team directly for further details prior to booking online.

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Is smoking permitted in Swissotel Nankai Osaka?

Swissotel Nankai Osaka is a smoke free hotel, there is designated smoking area located outside of 6F

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What time am I able to check in?

You can check in any time after 15:00.

What time should I check out by?

You should check out any time before 11:00.

My flight arrives early in the morning, will it be possible to check in early?

Please be advised our standard check-in time is any time after 15:00. To guarantee an early check-in, it is necessary to book the previous night. If rooms are available prior to check-in time, an early check-in may be possible. You are welcome to leave your luggage free of charge in our luggage store prior to your check-in.

My flight leaves late in the day, will it be possible to check out late?

Should you wish to retain your room after 11:00, please arrange with reception prior to your check out time. All rooms subject to availability. The following charges may apply: 50% of the price of the room before 18:00, the full price of the room after 18:00.

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What is your Best Available Rate cancellation policy?

Reservations can be cancelled or amended free of charge up to 18:00 on one day prior of the first day of your booking. If you cancel your reservation any later than that, you will be charged for the first night of your intended stay.
Please note, our promotion such as Advance Saver and Seasonal Saver are subject to their own specific Terms & Conditions and therefor the cancellation policy for these special offers may differ to that stated above. Please check the offer Terms & Conditions before booking.

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Can I stay at recently renovated rooms?

Our Swiss Select Room, Swiss Executive Room, Deluxe Suite, Prestige Suite and Imperial Suite are all recently renovated rooms for Swissotel Nankai Osaka. All rooms are available on, subject to availability. Please see below for our complete list of room’s renovation in previous years.

 Year of Renovation
Swiss Select Room2017
Swiss Executive Room2016
Deluxe Suite2016
Prestige Suite2016
Imperial Suite2016
Waon Suite2014
Waraku Suite2014
Junior Suite2013
Grand Room2013
Swiss Advantage Room2012
Premier Room2005

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How much is accommodation tax for my reservation?

Accommodation tax comes into effect on January 1st, 2017 in Osaka Prefecture. All hotel stay guests are require to pay accommodation tax under follow condition:
Amount depends on room rate per person per night
Under JPY10,000 : Tax-free
JPY10,000 to JPY14,999 : JPY100 tax fee
JPY15,000 to JPY19,999 : JPY200 tax fee
JPY20,000 and above : JPY300 tax fee
Example: If nightly rate is JPY35,000 for accommodation of 2 adults, per person per night is JPY17,500. Accommodation tax of JPY200 will be charge per person per night which will be JPY35,400 for total room rate.

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How can I book a room with extra bed?

All of our twin rooms in Swissotel Nankai Osaka are able to setup additional extra bed in room. Please select 3 adults when booking online if you will like to have extra bed setup in the room prior to arrival, rate shown online already inclusive of extra bed charge. Certain rooms in the hotel are not able to fit any extra bed in the room due to fire regulation.

Can I request extra bed on Queen or King Room?

For certain room types such as Classic Queen Room, Classic King Room, Premier King Room, Swiss Advantage Queen Room, Swiss Advantage King Room, Swiss Select Queen Room, Swiss Select King Room and Swiss Executive King room are not allowed to setup Extra Bed. For any other room types, extra bed is JPY6,000 per night unless you have choose 3 adults or above when booking your reservation. For Swiss Executive Rooms and above room type, additional adult per room with extra bed is JPY9,000, which inclusive of access to Club Lounge.

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What is the maximum number of guests allowed in a room?

  • Classic Room Queen & King: 2 adults
  • Classic Room Twin: 3 adults
  • Premier Room King: 3 adults
  • Premier Room Twin: 3 adults
  • Swiss Advantage Room Queen: 2 adults
  • Swiss Advantage Room King: 3 adults
  • Swiss Advantage Room Twin: 3 adults
  • Swiss Select Room Queen: 2 adults
  • Swiss Select Room King: 2 adults
  • Swiss Select Room Twin: 3 adults
  • Swiss Executive Room King: 2 adults
  • Swiss Executive Room Twin: 3 adults
  • Swiss Executive Room Triple: 4 adults
  • Grand Room: 4 adults
  • Junior Suite King: 4 adults
  • WAON Suite: 4 adults
  • WARAKU Suite: 5 adults
  • Deluxe Suite King: 3 adults
  • Deluxe Suite Twin: 3 adults
  • Prestige Suite King: 3 adults
  • Prestige Suite Twin: 3 adults
  • Imperial Suite: 3 adults

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Are baby cots available at all of your hotels?

Baby cots, which are suitable for infants under 2 years of age (weighing up to 15kg) can be booked online free of charge, subject to availability.

Will there be charge if my kid stay in the same room with me?

Extra charge will only occur if extra bed are requested. If your child will be sharing the same bed with you, there is no additional charge. Please inform front office when checking in.
Kids can stay free in the same room with parents if sharing the same bed.

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