Azzaz M., Oct 23, 2026

We had a wonderful family stay in swissotek Maqam Makkah and were delighted with the exceptional service throughout our visit. Thanks to our Diamond status, we were upgraded to a spacious suite with a beautiful view of the Haram. The team was incredibly welcoming and attentive, and we were especially touched by the thoughtful surprise of a cake personalized with our children’s names. Every day, the staff reached out to check that everything was going well, making us feel truly valued and well taken care of. The hotel is ideally located, with dedicated elevators providing convenient access to the Haram without long waiting times. The direct access to the Abraj hypermarket is also a great advantage, especially when travelling with family. Our suite was spacious and comfortable, and the quality of the bedding ensured a restful night’s sleep. Overall, we had an excellent experience, combining comfort, convenience, and outstanding hospitality. We would highly recommend this hotel, especially for families visiting Makkah. We look forward to staying here again!

Mohsin A., Oct 23, 2026

No support and I just wasted my money

Rohana I., Oct 23, 2026

Location is very good and our room the kaaba view is superb

Amgad A., Oct 23, 2026

super as usual

Mahmoud N., Oct 22, 2026

My family and I had a wonderful experience staying at the Swissotel Al Maqam during our trip to Makkah. We had a comfortable stay in a great location. The breakfast offered a great selection that catered to our different choices. The reception attendant was respectful and very helpful.