Swissotel Amsterdam

Swissotel Amsterdam

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Swissôtel Amsterdam

Guest Services

Guest Services at Swissotel Amsterdam

We offer 24-hours Room Service with a wide range of food and beverages which can be selected from our In-Room Bites Menu.

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Our Concierge Desk will be happy to assist you with all your requirements, including your flight re-confirmations and other travel arrangements.

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With so many noteworthy attractions located within walking distance of the Swissôtel Amsterdam we also encourage our guests to make the most of their stay by visiting other historic attractions using public transportation. For this reason 24 and 48 hour public transportation tickets are available at our Concierge desk. Please do not hesitate to ask our knowledgeable Concierge for great tips.

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Two suites, suitable for small meetings for up to 8 persons in boardroom style, may be rented by Hotel residents, subject to availability. For larger meetings we recommend the historic venues Beurs van Berlage en de Groote Indutrieele Club, Please contact our Sales Department on extension 3322 for further information or to arrange a viewing.

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Complimentary WiFi is available in all guest rooms and public areas.

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Swissotel Amsterdam recommends the following parking possibilities for our guests arriving by car: “Bijenkorf parking”, "Oosterdoksstraat 150 parking" and Valet parking service: "WeParc". Please go to Maps & Directions page for more information.

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The hotel has 3 ladies' bikes and 3 gents’ bikes for rent. Please go to Spa & Sport page for more information.

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Items presented to the Reception desk before 9 am will be returned after 7 pm, on the same day, Monday - Saturday. This service is not provided on Sundays or Public Holidays. Surcharges are applied for Express Services, and for all Saturday services. Our reception will be happy to advise you accordingly.

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Located on the fifth floor, it is available 24-hours, access is complimentary and the facility may be entered using your room key. The Hotel wishes to advise all guests that this facility is not staffed. Guests using Swissôtel Amsterdam Fitness do so at their own risk and should take extreme caution while undertaking any physical exercise. It is therefore strongly recommended that guests intending to use this facility should first seek the advice of their doctor.

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Shoe shine service is available upon request, please call Reception for more information or to request this service.

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Qualified and dedicated babysitters are available by appointment.


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In-room massages are available by appointment, an overview of the available treatments can be found in the Guest Directory in the room. Please contact Reception for more information and appointments.


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Please note: Swissotel Amsterdam is a 100% non-smoking hotel.

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