Book with Confidence : Flexible cancellation and safety protocols
PHONE RESERVATIONS
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As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
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Swissôtel Jakarta
Bellmen are located at the belldesk at the main entrance of the hotel. They will be happy to assist you with porterage service and luggage storage.
Our business centre at the Front Desk is available to you 24hrs a day.
Check-in time is 14.00Check-out time is noon 12.00
Our Concierge Desk will be pleased to assist you with creating an individual programme for your stay in Jakarta. Please contact us at +62 21 2257 1188 or email us at HB590@accor.com for event tickets, sightseeing tours, museum tips and more.
Foreign currency may be exchanged at the Money Changer available at the adjacent PIK Avenue Mall. The store is open from 10.00 to 22.00.
For security reasons, the guest floor elevators are only accessible with your room key card.
Express check-out is available upon request. Please inform our Front Desk staff at least one day prior to your check-out date if you wish to make use of this service.
Our Housekeeping Department will be pleased to take care of your special requests such as: Baby cot, laundry service, anti-allergic bed linen, dry cleaning, air freshener, pressing service, pillow service and more.
Complimentary internet access and free WiFi is available in all guest rooms and public areas.
We offer laundry and dry cleaning services everyday. More details can be found at the laundry form or dial Swiss Services for detailed information and specific requests.
Forgotten or lost items found by our team on hotel grounds will be kept safe for 3 months. Found items will only be handed back if owner can be clearly identified. Please contact +62 21 2257 1188 in case of request.
If you need medical attendance, please dial Swiss Service.
Every room offers a mini fridge including mini bar items. Surcharges for mini bar use apply.
Swissotel Jakarta PIK Avenue offers valet parking service at a charge. Parking is managed by PIK Avenue Mall. Dedicated parking space for hotel guests is available on basement level, indicated by the black columns.
Postal Service and stamps are available at our Concierge Desk. Please contact +62 21 2257 1188 for more information and specific requests.
No pets allowed.
We offer you 24-hours In-room Dining with a wide range of food and beverages. The menu can be found on the IPTV.
Every room has a safe deposit box. Please note that Swissotel Jakarta PIK Avenue takes no responsibility for valuables left in your room.
All prices are including 21% VAT and service, unless indicated otherwise.
Rental car service, limousine service or airport transfers can be arranged at a surcharge. Please contact us at +62 21 2257 1188 or email us at HB590@accor.com.
Most areas of the hotel are accessible to those using wheelchairs. Swissotel Jakarta PIK Avenue offers one handicap rooms with roll in showers on request.