Vanessa B., Sep 09, 2025

We had an amazing 3-day staycation and couldn’t be happier with the experience. The staff went above and beyond to make our stay comfortable and memorable. A special shoutout to Mr. Khaled and Raiza for their outstanding customer service — they were attentive, friendly, and truly made us feel welcome. The hotel itself was the perfect getaway spot relaxing, and well-managed. Everything from check-in to check-out was smooth, and every detail was handled with care. We would definitely recommend this hotel to anyone looking for great service and a wonderful staycation. Hats off to the whole team! 👏✨

Marwa F., Sep 09, 2025

Very giid

Wenwen H., Sep 08, 2025

Good location, big room. The lady at front desk helped us to waiting at lounge for the room got ready. The food in the executive lounge is very simple. Sparkling water is available at an additional cost. But the staff really nice. As a platinum member, the room was not upgraded and there was no any welcome amenities . Maybe this is the characteristic of this hotel brand. I guess.

Osama H., Sep 08, 2025

Respectable employees, a quiet atmosphere, and easy access to the mall.

Maphi B., Sep 08, 2025

I’ve stayed here at least 5 times and have always had a good experience however on my last stay and this time around I’ve had horrible experiences and when I complained nothing was done about it . Will never go back . On my last stay someone tried to open my door at 3 am and on this stay a security guard who knew I was a hotel guest tried to ask me for my room number and when I asked him why he was asking he got annoyed with me . I felt extremely unsafe. Avoid at all cost . I emailed their legal team and have been ignored