Gunjit K., Sep 27, 2026

Hi Team Everything was perfect except the cleaning staff. Every day the towels provided to us either had a thin hair or wasn't really that clean. Secondly our tissue papers weren't filled back again, third the washbasin wasn't cleaned that well. Also once the pot of master bedroom seemed to be used when we came back. I totally understand that we are on sustainable environment however in the stay of 8 nights our bedsheets and everything remained same no change. And in the middle of few days i used the vanity kit from the washroom it wasn't either replaced or kept at the shelf so yeah wasn't really satisfied with the cleaning team this time. Your concierge was amazing there is this guy Tanveer who helped me alot Regards

Vanessa D., Sep 27, 2026

Smooth and beautiful stay

Salim T., Sep 27, 2026

All round service from porter , reception and house keeping good.

Mark D. R. B. C., Sep 22, 2026

We had a really great experience staying at Swissôtel Living Al Ghurair in the 2-bedroom apartment. The apartment was spacious, comfortable, clean, and had everything we needed for a relaxing stay. The check-in and check-out process was very smooth and hassle-free, which made the whole experience even better. A special mention to Rahul from the Concierge team, who was exceptional. He was incredibly helpful, welcoming, and attentive throughout our stay. His excellent service and friendly attitude really stood out and made us feel well taken care of. Overall, I genuinely enjoyed my stay and would definitely come back again. I highly recommend Swissôtel Living Al Ghurair for anyone looking for a comfortable and convenient stay in Dubai. Thank you to the whole team, for making our stay so enjoyable! ❤️

Comfort I., Sep 11, 2026

Has a wonderful time Mustapha hacked us in and the staff were warm and friendly. A caring restaurant manager was the best. Plays with kids and cares about all guests. He had a baby recently.