Swissôtel Tallinn Estonia

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Swissôtel Tallinn

Guest Services

Swissotel Tallinn Guest Services

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Swissotel Tallinn represents unparalleled, under-one-roof facilities to exceed all business and leisure needs. With 3 exquisite restaurants and 2 bars, pamper yourself with world-class epicures and lifestyle offerings. If work is a priority, a full-fledged Business Centre, the banquet rooms, inclusive of the largest ballroom in Estonia and experienced Conventions Specialists promise to transform dreams into success. Be it a workstation with broadband internet, rental of mobile phone or a global conference, it is our pleasure to exceed your needs. For a rejuvenating retreat, our recreational facilities encompass Purovel Spa & Sport, an indoor swimming pool, steam bath, sauna and a well-equipped lately renovated fitness club.

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plus icon Bell Staff

Bellmen are located at the main entrance of the hotel. They will be happy to assist you with porterage and luggage storage.

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plus icon Business Centre

Our Business Centre at the Front Desk is available to you 24 hours a day at no charge. Facilities include two complete workstations with printer and high speed internet access.

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plus icon Check-In / Check-Out

  • Check-in time is 3.00 p.m.
  • Check-out time is 12.00 noon.

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plus icon Concierge

Our Front Desk will be pleased to assist you with your individual trip program. Please contact us at Tel +372 624 0103 or email us for musical and theatre tickets, sightseeing tours and more.

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plus icon Currency Exchange

Foreign currency (maximum value Euro 200.00 per day) may be exchanged at the Front Desk at the hotel's current exchange rate.

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plus icon Elevators

For security reasons, the guest floor elevators are only accessible with your room key card.

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plus icon Express Check-Out

For a seamlessly quick departure, request the Express Check-out upon registering into the hotel.

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plus icon Internet Access

Complimentary internet access and free WiFi is available in all guest rooms and public area. High-speed business and premium internet can be purchased for an extra charge.

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plus icon Housekeeping

Our Housekeeping department will be pleased to take care of your special requests such as Baby cot, laundry service, anti-allergenic bed linen, dry cleaning, air freshener, pressing service, pillow service and more.

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plus icon Lost & Found

All items found from the hotel will be collected to the Lost & Found and can be acquired from the reception. Please contact us by calling +372 624 0000 or email

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plus icon Medical Services

If you need medical attention, please contact the Front Desk or the Manager on Duty day and night. Please notice that by law we are not allowed to issue painkillers or similar.

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plus icon Postal Services

Should you wish to send some mail, buy stamps or envelopes, our Concierge at the front desk will be happy to help you.

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plus icon Room Service

Rooms service is available every day 07.00-22.00.

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plus icon Safe Deposit Boxes

Every room provides a safe deposit box with a plug. Swissotel Tallinn takes no responsibility for valuables left in your room.

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plus icon Swissotel Kids Room

Swissotel Tallinn offers Kids Rooms for children from 0 – 17 years of age. Accommodated in two connecting or adjoining rooms, your kids are just one door away and appreciate the room set up with age specific linen, toys and amenities.

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plus icon Tax Information

All prices are including value added tax and service.

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plus icon Airport Transfers

Transfers can be arranged by our Front Desk, prices are 35 € to the hotel and to the airport. To request a transfer, please contact us by calling +372 624 0103 or email us at

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plus icon Wheelchair Accessibility

Most areas of the hotel are accessible to those using wheelchairs. Furthermore, Swissotel Tallinn offers 2 disabled friendly rooms with roll in showers.

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