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Guest Services

Swissotel Tallinn represents unparalleled, under-one-roof facilities to exceed all business and leisure needs. With 3 exquisite restaurants and 2 bars, pamper yourself with world-class epicures and lifestyle offerings. If work is a priority, a full-fledged Business Centre, the banquet rooms, inclusive of the largest ballroom in Estonia and experienced Conventions Specialists promise to transform dreams into success. Be it a workstation with broadband internet, rental of mobile phone or a global conference, it is our pleasure to exceed your needs. For a rejuvenating retreat, our recreational facilities encompass Purovel Spa & Sport, an indoor swimming pool, steam bath, sauna and a well-equipped lately renovated fitness club.


Bell Staff
Bellmen are located at the main entrance of the hotel. They will be happy to assist you with porterage and luggage storage.


Business Centre
Our Business Centre at the Front Desk is available to you 24 hours a day at no charge. Facilities include two complete workstations with printer and high speed internet access.


Check-In / Check-Out

  • Check-in time is 3.00 p.m.
  • Check-out time is 12.00 noon.


Our Front Desk will be pleased to assist you with your individual trip program. Please contact us at Tel +372 624 0103 or email us for musical and theatre tickets, sightseeing tours and more.


Currency Exchange
Foreign currency (maximum value Euro 200.00 per day) may be exchanged at the Front Desk at the hotel's current exchange rate.


For security reasons, the guest floor elevators are only accessible with your room key card.


Express Check-Out
For a seamlessly quick departure, request the Express Check-out upon registering into the hotel.


Internet Access
Complimentary internet access and free WiFi is available in all guest rooms and public area. High-speed business and premium internet can be purchased for an extra charge.


Our Housekeeping department will be pleased to take care of your special requests such as Baby cot, laundry service, anti-allergenic bed linen, dry cleaning, air freshener, pressing service, pillow service and more.


Laundry Services
We offer you dry cleaning service from Monday to Sunday. Please contact Housekeeping before 10.00 a.m. for same day delivery and your items will be collected accordingly. Please fill in the laundry form with your name, your room number and the number of items.


Lost & Found
All items found from the hotel will be collected to the Lost & Found and can be acquired from the reception. Please contact us by calling +372 624 0000 or email


Medical Services
If you need medical attention, please contact the Front Desk or the Manager on Duty day and night. Please notice that by law we are not allowed to issue painkillers or similar.


You can park your car at the EuroPark, located under the hotel. There is -20% discount for the hotel guests.


Postal Services
Should you wish to send some mail, buy stamps or envelopes, our Concierge at the front desk will be happy to help you.


Room Service
We offer you 24-hours Room Service with a wide range of food and beverages. The Room Service will be charged with EUR 8,00 per order.


Safe Deposit Boxes
Every room provides a safe deposit box with a plug. Swissotel Tallinn takes no responsibility for valuables left in your room.


Swissotel Kids Room
Swissotel Tallinn offers Kids Rooms for children from 0 – 17 years of age. Accommodated in two connecting or adjoining rooms, your kids are just one door away and appreciate the room set up with age specific linen, toys and amenities.


Tax Information
All prices are including value added tax and service.


Airport Transfers
Transfers can be arranged by our Front Desk, prices are 30€ to the hotel and 22€ to the airport. To request a transfer, please contact us by calling +372 624 0103 or email us at


Wheelchair Accessibility
Most areas of the hotel are accessible to those using wheelchairs. Furthermore, Swissotel Tallinn offers 2 disabled friendly rooms with roll in showers.




Arrival Date

Departure Date


Adults Children
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Phone Reservations

+1 506 388 6948 (Toll Number)

  • Australia
  • 1 800 121 043
  • China
  • 4001 200 636
  • rance,Metropolitan
  • 00 800 6379 4771
  • Germany
  • 00 800 6379 4771
  • Switzerland
  • 00 800 6379 4771
  • UnitedKingdom
  • 00 800 6379 4771
  • HongKong
  • 800 90 8276
  • India
  • 1800 100 8147
  • Japan
  • 0120 951 096
  • Singapore
  • 1800 232 5901
  • UnitedStates
  • 1 800 637 9477
  • Canada
  • 1 800 637 9477
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All reservations on enjoy a room upgrade* and late checkout*. *Subject to availability upon arrival. Limited time offer.