Book with Confidence : Flexible cancellation and safety protocols
PHONE RESERVATIONS
STAY CONNECTED
As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
* Mandatory field
View or Modify Reservation
Members’ rate available: Save up to 10% at participating hotels with our loyalty programme.
Welcome to
RIGHT AT THE HEART OF EVERYTHING YOU NEEDYou wouldn't expect to find a slice of Switzerland in the prime district of Jing'an, however this dynamic area is home to Swissotel Grand Shanghai. While there is a lot to do and see in the vibrant city, we offer you a place to work, relax and experience our fine Swiss hospitality, design and innovation. You are just a short walk away from West Nanjing Road, the city’s high-end shopping street lined with City Plaza, Réel, Jing'an Kerry Center and Plaza 66. Popular attractions such as Jing'an Temple and Jing'an Park, Shanghai Grand Theatre and Shanghai Museum are also close by. After a long day take time to unwind in our Spa Fitness centre, Get a good night's sleep in one of our 467 elegantly modern guest rooms and sample our fine international cuisine. Whether for business or pleasure, Swissotel Grand Shanghai anticipates your every need in one of Asia's most vital cities.
4.4
5,878 reviews
Prathiv K., May 03, 2025
I love staying at the Swissotel, you can see from my records, i've been staying there for the last 6 years when i come to shanghai. I recently become an All Accor member because of this. I was welcomed and acknowledged as a Accors member which was nice. However, no offer of an upgrade, which i understand cannot happen everytime. But what i was disappointed with, location of the room, i was put in a room which looked over the plant room of the hotel. As someone who has stayed at the swiss, more than 30+ times over a 5 year period, this is a little disappointing and not sure the customer service i know the Swissotel can deliver to.
Ranea L., Apr 29, 2025
Fantasy location. Nice facilities. Spacious rooms. Housekeeping staff are great. But don't expect top tier service quality at checkin, at the lounge, or at breakfast. One exec lounge staff member, who wears glasses, in particular does not greet guests, does not clear used plates away, does not help in any way. I even overheard her gossiping about guests in chinese to her colleague. They basically stand around swiping their phones.
Petch, Apr 23, 2025
J, Apr 23, 2025
I had a fantastic stay at Swissôtel Grand Shanghai. The location is super convenient—right in Jing’an and close to the metro. The room was spotless, quiet, and very comfortable, with great city views. Staff were friendly, efficient, and always ready to help. The breakfast buffet was also top-notch! I’ll definitely be staying here again on my next trip. Highly recommended for both business and leisure travelers!
Jim O., Apr 22, 2025
The hotel is located behind jingan temple and it is 3mins walk to the nearest metro. The room is comfortable and breakfast is good the only thing is the trainee staff in the breakfast area is not attentive. The trainee is not well train. When I ask for a new set up he just put the table mat on the table without the utensiles, the supervisor should pay more attention to the trainee. As for the check in. I had one trainee which is well train. She knows exactly what to do and very efficient. Overall stay is pleasant. Executive lounge is also well set up and managed.
The Best of Swissotel Shanghai
Save upto 22%
Extend Your Stay - Receive More Savings
Kids Room Special