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4.5
33,017 reviews
Ashik A., Apr 30, 2024
Magdy E., Apr 30, 2024
The prime location near the Holy Mosque facilitated movement between the mosque and the hotel. This is in addition to the friendly attitude of the employees in all circumstances throughout my stay, enhanced the experience. Especially Miss Shahad Al-Zahrani, who did a wonderful & professional job in solving all the problems I faced while checking-in or during my stay. Thanks for her exemplary attitude and performance, which significantly contributed to our positive perception of the hotel. Additionally, I extend gratitude to the IT manager for promptly addressing and resolving the internet connection problem in my room by installing an access point, thereby restoring a reliable connection. Thank you, IT manager. Furthermore, I commend the honesty of the Al-Ruwad restaurant staff; upon realizing I had left my water flask on the table during dinner, they promptly returned it to my room upon inquiry the following day. I sincerely appreciate your integrity. Considering these factors and more, I wholeheartedly recommend this hotel to anyone planning to visit the Holy Mosque in Mecca. Without a doubt, my next visit to the Holy Mosque will lead me to the Swissotel Makkah.
Muhammad A., Apr 30, 2024
Hotel was recommended by a friend and I was really impressed with the service. All staff were incredibly polite and helpful but the reception staff went above and beyond with check-in, upgrade to Kaaba view, as well as with the late checkout. I have been recommending the hotel to my friends since I got back.
Visitor F. J., Apr 29, 2024
Most importantly, I and my wife had a very peaceful and comfortable Omarah, due in small part to the proximity of the hotel to Al-Musjad AL-Haram.
Unknown, Apr 29, 2024
THE BEST OF SWISSOTEL MAKKAH
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