About Swissôtel

Swissotel Hotels and Resorts Destinations
Swissotel Hotels and Resorts Service
Swissotel Hotels and Resorts Business

Swissôtel Hotels & Resorts got its start in Switzerland, a country known for big mountains and equally high standards of living. Its contemporary Swiss style and locally inspired flair attracts business and leisure travelers who enjoy high-end hotels but prefer fresh innovation to stale pretension. Conveniently located where travelers want to be, Swissôtel provides guests with the opportunity to stay in the heart of city centers worldwide where access to business and shopping districts are right around the corner. With two new resorts in Sochi, Russia, where the 2014 Winter Olympics took place, Swissôtels can be found in over 30 well-located properties around the world. As guests of the world, every Swissôtel upholds Swiss sustainability standards. In fact, Swissôtel has a mission: to treat guests, team members, and the environment with equal respect. While Swissôtel is owned by FRHI Hotels & Resorts, a leading global hotel company under the Fairmont, Raffles, and Swissôtel brands, just like the country it was founded in, it remains a small hotel at heart.


30+ Yearsof Luxury and Service

Swissôtel's History

A venture which came to life in 1980 with just a few hotels has blossomed into a distinguished and internationally renowned hotel chain with deluxe hotels in 17 countries, across five continents.

Read our press releases

Today

Today

Swissôtel Hotels & Resorts’ portfolio is represented in 17 countries with over 40 properties under development and in operation.

2006

2006

Colony Capital and Kingdom Hotels International acquire Fairmont Hotels & Resorts. They found the new hotel group, FRHI Holdings Limited, with three strong brand names: Fairmont, Raffles and Swissôtel Hotels & Resorts.

2005

2005

Raffles International is bought by the Los Angeles based firm Colony Capital LLC, a global private investment group specialising in the management of real estate assets and companies.

2001

2001

Singapore-based Raffles Holdings Limited purchases Swissôtel Hotels & Resorts.

1996

1996

The group’s head office relocates from Zurich to New York.

1990

1990

Nestlé sells its stake and the hotel group becomes a fully owned subsidiary of SAirRelations/SAirGroup.

1980

1980

A joint venture by Swissair and Nestlé, the company assembles its initial portfolio of hotels by acquiring Hotel Le Président in Geneva and attaining long-term management contracts for further properties in New York, Bern and Zurich.


Swissôtel's Culture

"Swissôtel Hotels & Resorts is proud to uphold its tradition of more than three decades of personalised service and full commitment to its guests."

Lilian Roten, Vice President Swissôtel Brand

Swissôtel aims to become a highly recognised brand respected for its service delivery, diversity in design and contemporary Swiss attributes. Its mission is to treat everyone as they wish to be treated and remain true to the company’s Swiss heritage. Swissôtel does so whilst adhering to the values Respect, Integrity, Ownership, Safety & Security.

Culture at Swissotel Hotels and Resorts

Service Concept

Swissôtel Hotels & Resorts accommodates both the leisure and business traveller with cutting-edge amenities & luxuriously designed accommodation accentuated by unique local character. Quality in service is demonstrated through the warmth, diligence and entrepreneurial mindset of its team, ensuring individual guest needs are anticipated and exceeded, that every detail has been thought of and executed in advance.

Service Concept Swissotel Hotels and Resorts