Jay G., Oct 01, 2025

From the moment I arrived I found the check-in process chaotic. The check-in area is loud and not in the least private. It took some time for the staff to establish that I was a diamond member before escorting me to the lounge to reject him where the experience was vastly different and very satisfying check in. I feel that the amenities in the lounge after the breakfast service, could be better laid out for example the dried fruit and nuts are placed on a shelf on the side. They look more like an ornamental display rather than something for consumption and the biscuits and snacks are on a centre table while tea and coffee and soft drinks are placed further away. I appreciate that the tea and coffee need to be located by the appropriate machines however placing a tea caddy and a selection of drinks on the table or indicate what is actually available at this time, this is not apparent. Otherwise, the lounge team and staff were exemplary. The breakfast service in the Cove restaurant was also very chaotic, an indication of what times are likely to be busy would be useful. Also directions to the gym via the eighth floor to the gym which is actually down a flight of stairs to the sixth floor are not clear at all. Better signage and instructions needs to be installed for this. The bedroom itself was comfortable and had all the usual amenities, it could benefit from a menu card and perhaps a car detailing the TV channels available, this would be most useful for international guests.

Lindy M., Oct 01, 2025

comfortable rooms. easy checkin. staff most helpful. great location in the city above shopping mall

Md S., Sep 30, 2025

Stayed at Swissôtel The Stamford for a night and was very impressed overall. Booked the Marina Bay suite facing the Marina. The views were stunning — especially at sunrise and at night. Service was friendly and efficient — from check-in to housekeeping. Staff were helpful with directions and restaurant tips. There’s also a good selection of restaurants in the hotel itself, including fine dining and casual options.

Sofia J., Sep 30, 2025

Only one night so too short time to explore all facilities but pool area very nice, room was great. I thought breakfast was a bit limited and could be improved, based on the premium outlook of the hotel.

Sarah K., Sep 30, 2025

I was disappointed in the price. I would not stay there again for a standard room. I had asked for a premier marina bay view room which I paid for. The view was not good at all. Then I saw stay 3 nights pay 2. When I looked online during my stay rooms were a lot cheaper and included higher floors and lounge access for less.