Tahir M., Jan 15, 2026

Great place to stay, having all the facilities available under one roof. Would love to stay again.

Sirje L., Jan 15, 2026

The location was the best, right obove shopping centre. So food, stores and cafeterias were right there. However we were truely dissapointed with houskeeping. They didn’t have time to clean the rooms, always in a hurry and changed the towels and made beds by 8pm, when our children were already going to sleep. One night they left the cleaning supplyies as if we are suppose to clean ourselves. Unacceptable!!! And at night (around 11pm-2am) they were still cleaning some rooms and talking and laughing over the hallway really loudly so we had to wake up and tell them to be quiete! As more.. we were suppose to have kids linens and amenities in the room but nothing was there and after asking they said thei will deal with it but they didint! Breakfast was really poor! Pool was great but without sun most of the day.

Siew Y. L., Jan 14, 2026

Booked 2 rooms. Check in : was very slow, requested twice via email to have both rooms to be on the same floor, reached hotel 3+, was told got to wait for 1.5 hours for 2nd room. Breakfast: on 3rd day, restaurants staff told us one of our room is without breakfast... Housekeeping : staff never check and refill disposable items throughout. Room 1 : toilet ceilings waste water dripping around washing basin, causes all our personal items sprayed, got to throw our toothbrush away, no apology. Lotion bottle fill with other liquid, called them then they noticed and changed. Shower cap box, one was empty and the other was like used before.... etc. Room 2 : bad and strong cigarette smell, they came and sprayed, but smell came back. Room for 2, but only provides tolitries for 1. Conditional bottle was filled with other liquid, unacceptable. On 3rd day nobody come to do housekeeping, got to call for toilet paper.... etc.

Yvonne R., Jan 14, 2026

As expected. Great location, big rooms, friendly personel! During breakfast certain items ran out (scramble eggs, hashbrown potatoes) and were not filled up fast. Have not seen a lot of staff behind the buffet, maybe this was the problem

Zeenat H., Jan 13, 2026

I stay there every year, sometimes even more than once a year . So most staff are alreday familiar with me .