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As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
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Welcome To
Swissotel Sydney is a luxury hotel located in the heart of Sydney’s Central Business District.Surrounded by the city's most exclusive shopping centres such as the historic Queen Victoria Building and Westfield Sydney, Swissotel Sydney is within walking distance to all of Sydney’s famous landmarks and cultural attractions including the Harbour Bridge, Opera House and the beautiful Royal Botanic Gardens. Conveniently located within moments of the Sydney Light Rail, Swissotel Sydney is just a 15 minute journey to the Sydney Cricket Ground.
Take a Virtual Tour of Swissôtel Sydney.The hotel’s 369 luxury rooms and suites offer a fresh and modern setting for your business or leisure stay. Enjoy an elevated level of luxury with the hotel's Signature Skyline rooms and suites, all boasting breathtaking views stretching from Sydney’s CBD to the Blue Mountains.Relax in the sanctuary of your room, indulge in the sumptuous breakfast buffet or seasonally inspired dinner menu at Ten Stories Restaurant or delight in our unique food and beverage offerings at our luxurious new bar, Arches on Market.Internet Access is complimentary and reachable in all rooms and public areas of the hotel.
ParkingValet parking is available at a rate of $100.00 per day. However, due to our inner-city location, there are strict size restrictions for this service. Vehicles such as utes, 4×4 vehicles, vans, or those exceeding a maximum height of 2.0 meters are prohibited from using this service. Valet Parking available 6am – midnight.Off-site self-parking is available at a rate of $60.00 per visit, per 24 hours. Access to this parking facility is via Wilson Parking at 383 Kent St, approximately 4 city blocks or 300 meters from the hotel. For directions, please click here. If you require assistance with your luggage, please do not hesitate to drop them off with our Concierge at the hotel before proceeding to the carpark. If you proceed directly to the carpark, please remember to collect a parking voucher which entitles you to the special carpark rate at checkout from our Concierge. Please note that the height limit for both valet parking and off-site self-parking is 2.0m. Other size restrictions may also apply. The carpark offers 24-hour access.Due to our inner-city location, we are impacted by street closures which can impact vehicular access to the hotel. For updated information and alternative parking locations please contact our Concierge team.
Please Note Following Times: Check-In – 03.00PM | Check-Out – 11.00AM
When checking in, please present photo ID and a credit card. Please note that digital forms of credit cards, Google Pay and Apple Pay are not currently accepted by the hotel.We look forward to welcoming you to our haven of wellness.
4.3
11,896 reviews
Monique B., Aug 29, 2026
Room is always comfortable and very roomy. Staff are always great. The restaurant staff were fantastic during our à la carte breakfast. We told them we were in a rush and they serviced us very quickly. Just a really great location in Sydney to stay.
Liang X., Aug 28, 2026
Very nice location. The receptionist was so lovely and welcoming.
Aline Q. M. E., Aug 28, 2026
Overall, we had a great stay at the hotel. The only issue we experienced was a small leak under the bathroom sink. Whenever we turned on the water, it would leak through the drain pipe and leave the floor and our feet wet. Other than that, everything was absolutely fine. The hotel is very well located, which made it easy to get around and explore the area.
Kay H., Aug 28, 2026
Amazing as always .great position for shopping ,theatres and restaurants
Meier S., Aug 28, 2026
Unfortunately, my experience with Swissôtel was disappointing, particularly in relation to the handling of an incorrect invoice and the subsequent customer service I received. Upon reviewing my invoice, I noticed that I had been charged for breakfast on the day of my arrival. This was clearly incorrect, as I checked in at approximately 7:30 pm and my booking was for room only, with no breakfast included. I contacted the hotel on multiple occasions to have the invoice corrected. Unfortunately, on both occasions, I found the responses from the staff to be condescending and unhelpful. During my first contact, I was assured that the invoice would be corrected, however, this was never actioned and I did not receive the promised amended invoice. When I contacted the hotel a second time, I was again told that the charge would be waived, but was advised that I needed to “pay better attention” in the future. I found this response particularly disappointing and inappropriate. The error was not caused by any action or oversight on my part, and I should not have been made to feel as though I was responsible for an incorrect charge made by the hotel. I appreciate that the charge was ultimately waived; however, this does not address the manner in which the situation was handled. Mistakes can happen, but what is particularly disappointing is the lack of ownership and the attitude displayed when I attempted to have a straightforward billing error resolved. I would encourage Swissôtel to review this matter with the relevant team members. Guests should be treated respectfully and professionally when raising legitimate concerns, particularly when the issue is the result of an error made by the hotel. Overall, I expected a considerably higher standard of service from Swissôtel and hope this feedback is taken seriously and used to improve the guest experience.
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