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As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
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Welcome To
Swissotel Sydney is a luxury hotel located in the heart of Sydney’s Central Business District.Surrounded by the city's most exclusive shopping centres such as the historic Queen Victoria Building and Westfield Sydney, Swissotel Sydney is within walking distance to all of Sydney’s famous landmarks and cultural attractions including the Harbour Bridge, Opera House and the beautiful Royal Botanic Gardens. Conveniently located within moments of the Sydney Light Rail, Swissotel Sydney is just a 15 minute journey to the Sydney Cricket Ground.
Take a Virtual Tour of Swissôtel Sydney.The hotel’s 369 luxury rooms and suites offer a fresh and modern setting for your business or leisure stay. Enjoy an elevated level of luxury with the hotel's Signature Skyline rooms and suites, all boasting breathtaking views stretching from Sydney’s CBD to the Blue Mountains.Relax in the sanctuary of your room, indulge in the sumptuous breakfast buffet or seasonally inspired dinner menu at Ten Stories Restaurant or delight in our unique food and beverage offerings at our luxurious new bar, Arches on Market.Internet Access is complimentary and reachable in all rooms and public areas of the hotel.
ParkingValet parking is available at a rate of $100.00 per day. However, due to our inner-city location, there are strict size restrictions for this service. Vehicles such as utes, 4×4 vehicles, vans, or those exceeding a maximum height of 2.0 meters are prohibited from using this service. Valet Parking available 6am – midnight.Off-site self-parking is available at a rate of $60.00 per visit, per 24 hours. Access to this parking facility is via Wilson Parking at 383 Kent St, approximately 4 city blocks or 300 meters from the hotel. For directions, please click here. If you require assistance with your luggage, please do not hesitate to drop them off with our Concierge at the hotel before proceeding to the carpark. If you proceed directly to the carpark, please remember to collect a parking voucher which entitles you to the special carpark rate at checkout from our Concierge. Please note that the height limit for both valet parking and off-site self-parking is 2.0m. Other size restrictions may also apply. The carpark offers 24-hour access.Due to our inner-city location, we are impacted by street closures which can impact vehicular access to the hotel. For updated information and alternative parking locations please contact our Concierge team.
Please Note Following Times: Check-In – 03.00PM | Check-Out – 11.00AM
When checking in, please present photo ID and a credit card. Please note that digital forms of credit cards, Google Pay and Apple Pay are not currently accepted by the hotel.We look forward to welcoming you to our haven of wellness.
4.3
11,858 reviews
Ashlea B., Oct 02, 2026
Great central location, rooms where lovely and the kids loved the pool area. Food at restaurants was great too
Ho Y. K. W., Oct 02, 2026
I arrived earlier than 3pm and check in see if the room is available. The first staff said there will be room available soon so I stay at hotel and wait for an hour, then I check again by call, the staff said there is a room showing cleaning status done, so room will be available in 30 mins and they will call my mobile. After 35 mins, I personally went to check in counter, the staff said check in time is 3pm , that mean no room will be available at that moment. I dont mind if there is no room available before 3pm when I arrived, but I'm so disappointed to keep me waiting for 2 hours and the staff was saying different stories. If I know that by the time I arrived, i can head out first instead of just waiting and no one ever call.
Melissa S., Oct 02, 2026
A lovely central location in the CBD and appreciated concierge staff meeting us before we are even stepped from our taxi on arrival. The Hotel is a luxury stay yet with a comfy vibe. We enjoyed an unexpected but gratefully accepted complimentary upgrade immensely, making things easier for my elderly mum who spent much of her time on her own whilst I attended work commitments. Breakfast options were plentiful and plenty of variety. Staff were prompt to rectify an issue with our door lock and maintenance staff were back at our room before we were! Rooms were very clean and well appointed. Beds extremely comfy and the toiletries provided were lovely. I especially liked the focus on sustainability noted throughout the hotel.
Sarah G., Oct 02, 2026
We had a wonderful time at the Swissôtel. Good size rooms, excellent pool, great location and delicious buffet breakfast
Sonya M., Oct 02, 2026
A comfortable stay & the trip is enjoyed when we are given excellent service by staff. There were some disappointments though, the Accor Platinum Welcome Amenity is frugal…a 65g bottle of nuts, (which is half the size it was a few months ago) and a bottle of water. Other hotel brands of lower standard provide much more. We didn’t receive a phone call prior to our arrival (Our stay was for hubby’s birthday, so that was disappointing) and we were placed on the 15th balcony floor, the lowest we’ve been on yet! I contacted the hotel about sunglasses that ‘disappeared’ somewhere in the room the following day after checkin (as I wanted to know if housekeeping may if found them under bed etc) but still haven’t got a reply. I asked staff about Welcome Amenity at check in desk a few days after we checked in and they didn’t care. Good points, exec lounge and Ten Stories staff were excellent. Having the rooms done in the morning (after we returned from breaky) was excellent as we could return to room without being annoyed. Staff at Spa and Wellness centre were exceptional as always.
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