Your browser does not support frames.

Guest Services


Bell Staff
Bellmen are located at the main entrance of the hotel. They will be happy to assist you with luggage and storage.


Concierge Services
Our Front Desk will be pleased to assist you. Please contact us at (511) 421-4400 extension 2142 or at, for restaurant reservations, musical and theatre tickets, sightseeing tours and more.


Check-In Check-Out
• Check-in time is 3.00 p.m.
• Check-out time is 12.00 noon.
*For Express Check In – Check Out Please contact us at (511) 421-4400 extension 2140 or


For security reasons, the guest floor elevators are only accessible with your room key card.


Internet Access
Complimentary internet access and free WiFi is available in public area.


Our Housekeeping department will be pleased to take care of your special requests such as: air freshener, pillow service and more.


Room Service
We offer you 24-hours Room Service with a wide range of food and beverages.


Swissotel Lima offers 500 underground parking spaces with extra charge.


Safe Deposit Boxes
Every room provides a safe deposit box with a plug.


Medical Services
If you need medical attendance, please contact the Front Desk or the Manager on Duty day and night. Please notice that by law we are not allowed to issue painkillers or similar. Should you need any medicine, we will arrange to pick it up on your behalf from a nearby pharmacy.


Transportation Services (i.e. Airport Transfers, Car Rentals, etc)
Rental car service, limousine service or airport transfers can be arranged by our Concierge Desk. Prices are on request. Please contact us at (511) 421-4400 extension 2142 or at


Business Centre
Our Business Centre facilities include two complete workstations with printer and high speed internet access.


Pet Policy
Foreign currency (maximum value USD$ 100.00 per day) may be exchanged at the Front Desk at the hotel's current exchange rate.


Laundry Services
We offer you dry cleaning service from Monday to Sunday. Please contact Housekeeping before 10.00 a.m. for same day delivery and your items will be collected accordingly. Please fill in the laundry form with your name, your room number and the number of items. For laundry delivered to Housekeeping between 8.30 a.m. and 1.00 p.m. for same day delivery, a surcharge of 50% will apply. On Saturdays 50% surcharge will apply, on Sundays and bank holidays 100% surcharge will apply.




Arrival Date

Departure Date


Adults Children
Type of Rate

Promotion Code


Phone Reservations

+1 506 388 6948 (Toll Number)

  • Australia
  • 1 800 121 043
  • China
  • 4001 200 636
  • rance,Metropolitan
  • 00 800 6379 4771
  • Germany
  • 00 800 6379 4771
  • Switzerland
  • 00 800 6379 4771
  • UnitedKingdom
  • 00 800 6379 4771
  • HongKong
  • 800 90 8276
  • India
  • 1800 100 8147
  • Japan
  • 0120 951 096
  • Singapore
  • 1800 232 5901
  • UnitedStates
  • 1 800 637 9477
  • Canada
  • 1 800 637 9477
Placeholder Photo

All reservations on enjoy a room upgrade* and late checkout*. *Subject to availability upon arrival. Limited time offer.