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  • Exterior View of Swissotel Zurich

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Swissôtel Zurich

Concierge Services

Concierge Services  at Swissotel Zurich

plus icon Meet our Guest Relations Manager Kim.

His major task is to make the stay of our guests better than expected. Through personal contact before and after arrival he catches the personal needs of our guest to deliver a memorable experience. Whether you have special requests during your business stay or you are planning a romantic getaway, Kim is happy to assist in making you feel home away from home.


Kim Hauser
Guest Relations Manager
+41 (0) 44 317 33 13 

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plus icon Babysitting

Our Front Desk will be pleased to assist you with reliable babysitter arrangements. Please note that we arrange this service on behalf of our guests. Swissotel Zurich accepts no responsibility for any injuries, damages or other claims resulting of or caused by service or the babysitter. For a babysitter arrangement, please contact our Front Desk at +41 (0)44 317 31 11 or email us

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plus icon Bell Staff

Bellmen are located at the main entrance of the hotel. They will be happy to assist you with porterage and luggage storage.

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plus icon Business Centre

Our business centre in the hotel lobby is available to you 24hrs a day at no charge.

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plus icon Check-In / Check-Out

  • Check-in time is 15:00 p.m.
  • Check-out time is noon 12:00 p.m.

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plus icon Currency Exchange

Foreign currency (maximum value Euro 500.00 per day) may be exchanged at the Front Desk at the hotel’s current exchange rate. Service for hotel guests only.

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plus icon Elevators

For security reasons, the guest floor elevators are only accessible with your room key card.

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plus icon Express Check-out

Express check-out is available upon request. Please inform our Front Desk staff at least one day prior to your check-out date if you wish to make use of this service.

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plus icon Internet Access

WIFI is available in all areas of the hotel. Standard WIFI connection at CHF 7.00 per day and premium high speed internet access at CHF 19.00 per day.

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plus icon Housekeeping

Our Housekeeping Department will be pleased to take care of your special requests such as: Baby cot, laundry service, anti-allergenic bed linen, dry cleaning, air freshener, pressing service, pillow service and more.

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plus icon Laundry Services

We offer dry cleaning service from Monday to Friday. Please contact +41 (0)44 317 31 11 for detailed information and specific requests.

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plus icon Lost & Found

Forgotten or lost items found by our team on hotel grounds will be kept safe for 6 months. Found items will only be handed back if owner can be clearly identified. Please contact +41 (0)44 317 31 11 in case of request.

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plus icon Medical Services

If you need medical attendance, please contact the Front Desk day and night. Please notice that by law we are not allowed to sell painkillers or similar.

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plus icon Mini Fridge

Every room provides a mini fridge including mini bar items. Surcharges for mini bar use apply. Mini bar items can be removed upon request.

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plus icon Parking

Swissotel Zurich features a parking just underneath the hotel. The cost is CHF 36.00 per 24 hours.

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plus icon Postal Service

Postal Service and stamps are available at our Front Desk. Please contact +41 (0)44 317 31 11 for more information and specific requests.

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plus icon Pet Policy

Pets are very welcome at the Swissotel Zurich. The charge per pet is CHF 20.00 per night.

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plus icon Room Service

We offer you 24-hours Room Service with a wide range of food and beverages. The room service will be charged with CHF 5.00 per order.

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plus icon Safe Deposit Boxes

Every room provides a safe deposit box. Please note that Swissotel Zurich takes no responsibility for valuables left in your room.

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plus icon Swissotel Kids Room

We offer Kids Room Specials for children from 0 – 17 years of age.

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plus icon Tax Information

All prices are including VAT and service. Please note that for guests travelling to Zurich, an extra city-tax of CHF 2.50 per guest per night on the net room rate applies.

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plus icon Transportation Services

Rental car service, limousine service or airport transfers can be arranged on request. Surcharges apply. Please contact us at +41 (0)44 317 31 11 or email us

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plus icon Wheelchair Accessibility

Most areas of the hotel are accessible to those using wheelchairs. Furthermore Swissotel Zurich offers 1 handicap room with a roll in shower.

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Book Now

Schulstrasse 44, 8050 Zurich, Switzerland

Telephone : +41 44 317 3111


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