Swissotel Krasnye Holmy Moscow

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Swissôtel Krasny Holmy, Moscow

Guest Services

Swissotel Krasnye Holmy Moscow Guest Services

Bellmen are located at the main entrance of the hotel. They will be happy to assist you with porterage and luggage storage.

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Check-in time is 2.00 p.m.
Check-out time is 12.00 noon.

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Our professional Concierge is always at your disposal to arrange any little detail of your trip: to book plain and train tickets, tickets to the best city performances or a limousine with professional driver for transfers and excursions and much more.

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An ATM and a 24 hour currency exchange office are located in the lobby of the hotel, near the Front Desk.

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For security reasons, the guest floor elevators are only accessible with your room key card.

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Gift shop is located in the lobby of the hotel. offers a wide range of postcards, travel guides and souvenirs.

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Complimentary WiFi is available in all guest rooms and public area.

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Our Housekeeping department will be pleased to take care of your special requests such as: Baby cot, laundry service, anti-allergenic bed linen, dry cleaning, air freshener, pressing service, pillow service and more.

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Laundry and dry cleaning services are available seven days a week. Please contact Housekeeping before 9.30 a.m. for same day delivery and your items will be collected accordingly. Please fill in the laundry form with your name, your room number and the number of items. With our Express service available daily from 7.00 a.m. until 6.00 p.m., your garments will be delivered within 4 hours and a surcharge of 50% will apply.

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Your in-room minibar is stocked daily.

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Swissotel Krasnye Holmy Moscow offers 95 parking spaces. The costs for the hotel guests are 300 RUB per hour and 1,500 RUB per 24 hours.

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Please contact Concierge Desk to send a letter or a postcard to your friends and family.

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Accommodation with pet has to be agreed with the hotel management.

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We offer you 24-hours Room Service with a wide range of food and beverages. The Room Service will be charged with an amount of 10% of your order.

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Every room provides a safe deposit box with a plug. Swissotel Krasnye Holmy Moscow takes no responsibility for valuables left in your room.

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Swissotel Krasnye Holmy Moscow offers Kids Rooms for children from 0 – 17 years of age. Accommodated in two connecting or adjoining rooms, your kids are just one door away and appreciate the room set up with age specific linen, toys and amenities. Click here to learn more.

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All prices for guest rooms are subject to 20% of VAT.

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(i.e. Airport Transfers, Car Rentals, etc)
Whether you need to go to the airport, to a business meeting, to a shopping mall or just wish to do some sightseeing in the city, we are glad to offer you the comfort of travelling by an executive or business class sedan with a personal driver. Please call Concierge to make an order 30 minutes before your dispatch time at +7 (495) 2215353 or email us at concierge.moscow@swissotel.com.

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Most areas of the hotel are accessible to those using wheelchairs. Furthermore Swissotel Krasnye Holmy Moscow offers 3 disabled friendly rooms.

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