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Welcome to
4.4
49,792 reviews
Sqadri, Apr 16, 2024
Osama E. H., Apr 16, 2024
Always there is no enough reception employees to serve , which causing long line . Either check out or check in. Also the check in process it took long time .
Kaweesi J. K., Apr 16, 2024
I would say Thanks to Abdulkarim Al Mohamed for the good hospitality and care he gave us and the whole entire team of Swiss Al Maqam. Room perfect , cleaning every day hygiene ✅ , the people in the restaurant so welcoming and the food top of the range. We grateful and looking forward for next year to come back. Insha Allah ✨🙏
Hesham F. Y., Apr 15, 2024
Good location , very nice room, good breakfast but unfortunately dinner is little bit poor and should be better quality and much varieties .
Dr S. S., Apr 15, 2024
Quite disappointed with the overall stay and services for a five star facility. Does not live up to any reviews that I have heard about it. The check in process took 2 hours, we had requested connecting/close rooms but our rooms were not even on the same floor. The services in general were disappointing. The room had a weird smell and the breakfast was nothing above average with repeating poorly tasting menus. Often times late at night only one of lifts would be functional (which is annoying as you have to take 2 lifts to come to your floor for all clock tower hotels) The hotel NEEDS to inform all incoming guests that the area completely closes down right before and sometime after prayers causing massive inconvenience if you end up arriving at that time. Would not recommend and will definitely not stay again
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