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Swissôtel Berlin, Am Kurfuerstendamm

Guest Services

Guest Services

plus icon Babysitting

Our Front Desk will be pleased to assist you with reliable babysitter arrangements. Please note that we arrange this service on behalf of our guests. Swissotel Berlin accepts no responsibility for any injuries, damages or other claims resulting of or caused by service or the babysitter. For a babysitter arrangement, please contact the Front Desk at Tel +49 30 22010 2217 or email us.

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plus icon Bell Staff

Bellmen are located at the main entrance of the hotel. They will be happy to assist you with porterage and luggage storage.

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plus icon Business Centre

Our Business Centre at the Front Desk is available to you 24 hours a day at no charge. Facilities include two complete workstations with printer and high speed internet access.

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plus icon Check-In / Check-Out

  • Check-in time is 3.00 p.m.
  • Check-out time is 12.00 noon.

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plus icon Concierge Services

Our Front Desk will be pleased to assist you with your individual Berlin programme. Please contact us at Tel +49 30 22010 2217 or email us for musical and theatre tickets, sightseeing tours and more.

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plus icon Currency Exchange

Foreign currency (maximum value Euro 200,00 per day) may be exchanged at the Front Desk at the hotel's current exchange rate.

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plus icon Elevators

For security reasons, the guest floor elevators are only accessible with your room key card.

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plus icon Internet Access

Complimentary internet access and free WiFi is available in all guest rooms and public area.

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plus icon Housekeeping

Our Housekeeping department will be pleased to take care of your special requests such as: Baby cot, laundry service, anti-allergenic bed linen, dry cleaning, air freshener, pressing service, pillow service and more.

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plus icon Laundry Services

We offer you dry cleaning service from Monday to Sunday. Please contact Housekeeping before 8.00 a.m. for same day delivery and your items will be collected accordingly. Please fill in the laundry form with your name, your room number and the number of items. For laundry delivered to Housekeeping between 8.30 a.m. and 1.00 p.m. for same day delivery, a surcharge of 50% will apply. On Saturdays 50% surcharge will apply, on Sundays and bank holidays 100% surcharge will apply.

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plus icon Medical Services

If you need medical attendance, please contact the Front Desk or the Manager on Duty day and night. Please notice that by law we are not allowed to issue painkillers or similar. Should you need any medicine, we will arrange to pick it up on your behalf from a nearby pharmacy.

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plus icon Parking

Swissotel Berlin offers 150 underground parking spaces. The costs are EUR 23,00 per 24 hours.

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plus icon Pet Policy

Pets are welcome at Swissotel Berlin. The charge per pet starts at EUR 25,00 up to EUR 50,00 - depending on pet‘s size.

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plus icon Room Service

We offer you 24-hours Room Service with a wide range of food and beverages. The Room Service will be charged with EUR 3,00 per order.

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plus icon Safe Deposit Boxes

Every room provides a safe deposit box with a plug. Alternatively you may use the hotel safe at the Front Desk. Swissotel Berlin takes no responsibility for valuables left in your room.

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plus icon Swissotel Kids Room

Swissotel Berlin offers Kids Rooms for children from 0 – 17 years of age. Accommodated in two connecting or adjoining rooms, your kids are just one door away and appreciate the room set up with age specific linen, toys and amenities. Click here to learn more.

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plus icon Tax Information

All prices are including value added tax and service. Please note that for leisure guests travelling to Berlin an extra city-tax of 5% on the net room rate applies.

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plus icon Transportation Services

(i.e. Airport Transfers, Car Rentals, etc)
Rental car service, limousine service or airport transfers can be arranged by our Front Desk. Prices are on request. Please contact us at Tel. +49 30 22010 2217 or email us.

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plus icon Wheelchair Accessibility

Most areas of the hotel are accessible to those using wheelchairs. Furthermore Swissotel Berlin offers 3 disabled friendly rooms with roll in showers.

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Augsburger Strasse 44, 10789 Berlin, Germany

Telephone : +49 30 220 100


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