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Swissôtel Le Plaza, Basel

Guest Services

Guest Services at Swissotel Le Plaza, Basel

plus icon Babysitting

Our Front Desk will be pleased to assist you with reliable babysitter arrangements. Please note that we arrange this service on behalf of our guests. Swissotel Basel accepts no responsibility for any injuries, damages or other claims resulting of or caused by service or the babysitter. For a babysitter arrangement, please contact our Front Desk at +41 (0)61 555 33 33 or email us

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plus icon Bell Staff

Bellmen are located at the belldesk at the main entrance of the hotel. They will be happy to assist you with porterage service and luggage storage.


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plus icon Business Centre

Our business centre at the Front Desk is available to you 24hrs a day at no charge.


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plus icon Check-In/Check-Out

  • Check-in time is 14:00 p.m.
  • Check-out time is noon 12:00 p.m.

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plus icon Concierge Services

Our Concierge Desk will be pleased to assist you with creating an individual programme for your stay in Basel. Please contact us at +41 (0)61 555 39 51 or email us at for musical and theatre tickets, sightseeing tours, museum tips and more.

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plus icon Currency Exchange

Foreign currency (maximum value Euro 500.00 per day) may be exchanged at the Front Desk at the hotel’s current exchange rate. Service for hotel guests only.

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plus icon Elevators

For security reasons, the guest floor elevators are only accessible with your room key card.


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plus icon Express Check-out

Express check-out is available upon request. Please inform our Front Desk staff at least one day prior to your check-out date if you wish to make use of this service.

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plus icon Internet Access

Complimentary internet access and free WiFi is available in all guest rooms and public areas.


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plus icon Housekeeping

Our Housekeeping Department will be pleased to take care of your special requests such as: Baby cot, laundry service, anti-allergic bed linen, dry cleaning, air freshener, pressing service, pillow service and more.


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plus icon Laundry Services

We offer dry cleaning service from Monday to Friday. Please contact +41 (0)61 555 33 33 for detailed information and specific requests.


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plus icon Lost & Found

Forgotten or lost items found by our team on hotel grounds will be kept safe for 6 months. Found items will only be handed back if owner can be clearly identified. Please contact +41 (0)61 555 33 33 in case of request.

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plus icon Medical Services

If you need medical attendance, please contact the Front Desk day and night. Please notice that by law we are not allowed to sell painkillers or similar.

night is charged.

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plus icon Mini Fridge

Every room offers a mini fridge including mini bar items. Surcharges for mini bar use apply. Mini bar items can be removed upon request.


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plus icon Parking

Swissotel Basel offers valet parking service. The cost is CHF 40.00 per 24 hours.


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plus icon Postal Service

Postal Service and stamps are available at our Concierge Desk. Please contact +41 (0)61 555 3951 for more information and specific requests.


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plus icon Pet Policy

Pets are very welcome at the Swissotel Basel. The charge per pet is CHF 20.00 per night.


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plus icon Room Service

We offer you 24-hours Room Service with a wide range of food and beverages. The room service will be charged with CHF 5.00 per order.


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plus icon Safety Deposit Box

Every room provides a safe deposit box. Please note that Swissotel Basel takes no responsibility for valuables left in your room.


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plus icon Swissotel Kids Room

We offer Kids Room Specials for children from 0 – 17 years of age. Click here to learn more.

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plus icon Tax Information

All prices are including VAT and service. Please note that for guests travelling to Basel an additional city-tax of CHF 3.50 per guest per night is charged

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plus icon Transportation Services

Rental car service, limousine service or airport transfers can be arranged at a surcharge. Please contact us at +41 (0)61 555 33 33 or email us at



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plus icon Wheelchair Accessibility

Most areas of the hotel are accessible to those using wheelchairs. Furthermore Swissotel Basel offers 2 handicap rooms with roll in showers on request.

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Book Now

Messeplatz 25, 4005 Basel, Switzerland

Telephone : +41 61 555 3333


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