INVESTORS IN PEOPLE (IIP) CERTIFICATION FOR SWISSÔTEL HOTELS & RESORTS

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ZURICH, Aug 2012

In order to bring the company's Human Resourcesphilosophy "Putting an accent on our people" to the next level, Swissôtel Hotels & Resorts has challenged its Human Resources management practices, testing them through different assessments, and is now reaping the results: the international hotel chain with Swiss roots has been awarded the "Investors in People" (IIP) certification for all its hotel operations worldwide as well as its corporate office in Zurich.

"Investors in People" has enabled Swissôtel Hotels & Resorts operationalize its strategies, through its team members, and thus increase everyone’s contribution to the success of the company. It is crucial practice for our hotel chain to regularly evaluate the impact its team members have on the business, and focus on effective outcomes at the same time.

"Many of our colleagues in our hotels worldwide, as well as in our corporate office in Zurich, have gone through the Investors in People's standards’ assessment. This framework is very challenging and requires a broad range of detailed criteria to be fulfilled," says Pierre Botteron, Vice President Human Resources Swissôtel Hotels & Resorts. "We are delighted with the certification and, this achievement will help us continue develop our management practices with the commitment from all our operations. It is adapted to today’s workforce requirements and enables us to focus on putting the accent on our people, and strengthen the development of our company. It is a very effective way to maintain consistent high standards”.

The Investors in People (IIP) standard is a UK quality standard introduced in 1991, which is specialised in transforming business performance through people. Currently represented in twenty countries worldwide, the organisation supports companies from all industries in improving economic efficiency in the field of human resource management. More information on Investors in People can be found at www.investorsinpeople.co.uk.

Swissôtel Hotels & Resorts

Swissôtel Hotels & Resorts (www.swissotel.com) is an award winning and distinctive group of deluxe hotels, combining renowned Swiss hospitality with contemporary design, personalised service, charm and efficiency. Located in popular gateway destinations and city centres, the hotels provide convenient access to business and shopping districts. The group's Swiss heritage ensures organisational competence, attention to detail, safety and a superlative guest experience.

The international hotel chain is owned by FRHI Holdings Limited, a leading global hotel company with 102 hotels and resorts worldwide under the Raffles, Fairmont and Swissôtel brands. The company also manages Fairmont and Raffles branded Residences, Estates and luxury private residence club properties.