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Spa Etiquette

MAKING SPA APPOINTMENTS
T +7 862 296 88 01 / 8911
Email Purovel.sochi@swissotel.com
Advanced reservations are recommended to ensure availability. Our Spa Receptionists will be delighted to guide you to select your spa experience.
 
FEES AND SERVICE CHARGE
Local GST is included in all treatment prices.
 
SPA CANCELLATION POLICY
If you must reschedule or cancel any spa appointments or packages, please notify the Spa 3 hours in advance. Missed appointments without proper notices are subject to a 100% charge for reserved services.
 
SPA ARRIVAL AND ETIQUETTE
We recommend you arrive 30 minutes prior to your appointment time to enjoy the facilities and ensure your treatment starts on time. Late arrivals may result in a reduction of your treatment experience.
To make any changes to your booking, please contact Spa reception at
T +7 862 296 88 01 / 8911
 
PERSONAL MATTERS
Please inform us of any health conditions at the time of booking. You will also be asked to complete a medical history form upon arrival, so we may better customize your experience to your needs.
 
SPA ATTIRE
You will receive a robe and sandals to wear between treatments and a locker for your personal belongings. We request that you please leave jewelry and valuables in your hotel room or the safe provided for you.
 

Contact Us

+7 (862) 296 88 01 #8911

Hours Of Operation

Daily: 09:00 - 21:00

Reservations

Destination

Hotel

Arrival Date

Departure Date

Room(s)

Adults Children
Type of Rate

Promotion Code

IATA CODE

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Phone Reservations

+1 506 388 6948 (Toll Number)

  • Australia
  • 1 800 121 043
  • China
  • 4001 200 636
  • rance,Metropolitan
  • 00 800 6379 4771
  • Germany
  • 00 800 6379 4771
  • Switzerland
  • 00 800 6379 4771
  • UnitedKingdom
  • 00 800 6379 4771
  • HongKong
  • 800 90 8276
  • India
  • 1800 100 8147
  • Japan
  • 0120 951 096
  • Singapore
  • 1800 232 5901
  • UnitedStates
  • 1 800 637 9477
  • Canada
  • 1 800 637 9477
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BOOK SMART, STAY SMARTER
All reservations on Swissotel.com enjoy a room upgrade* and late checkout*. *Subject to availability upon arrival. Limited time offer.