Swissotel Nankai Osaka

Swissotel Nankai Osaka

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Swissôtel Nankai Osaka

Frequently Asked Questions

Frequently Asked Questions

Is there car parking available at Swissotel Nankai Osaka?

Car Parking is available at the hotel – click here for the latest rates.

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How to get to Swissotel Nankai Osaka from nearby station and Kansai International Airport?

Please see comprehensive transportation guide link below:
https://www.swissotel.com/hotels/nankai-osaka/explore-hotel/

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Is Handicap room available at Swissotel Nankai Osaka?

Handicap rooms are available at the Swissôtel Nankai Osaka – for your convenience, kindly contact our Reservations Team directly for further details prior to booking online.

Email: reservation.osaka@swissotel.com

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Is Connecting room available at Swissotel Nankai Osaka?

Connecting rooms are available at the Swissôtel Nankai Osaka. Due to the limited availability of these room types, kindly contact our Reservations Team directly for further details prior to booking online.

Email: reservation.osaka@swissotel.com

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Is smoking permitted in Swissotel Nankai Osaka?

The Swissôtel Nankai Osaka is a smoke-free hotel. A designated smoking area is located on the 6th floor.

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What time am I able to check in?

You may check in any time after 15:00.

What time should I check out by?


You must check out any time before 11:00.

My flight arrives early in the morning, will it be possible to check in early?

Standard check-in time is from 15:00 onwards. We advise guests to book the previous night to guarantee an early check-in. Early check-in may be extended depending on room availability. Guests are welcome to leave their luggage free of charge at the hotel’s luggage storage while waiting for check-in.

My flight leaves late in the day, will it be possible to check out late?

Kindly arrange with our Front Desk should you wish to retain your room after 11:00. Rooms are subject to room availability. The following charges may apply: 50% of the price of the room if retained before 17:00, full room price applies if retained after 17:00.

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What is your Best Available Rate cancellation policy?

Reservations may be cancelled or amended free of charge up to 18:00 one day prior to the first day of your booking. Reservation cancelations later than that will be subject to charges for the first night of your intended stay.

Kindly note that some promotions such as Advance Saver and Seasonal Saver are subject to specific Terms and Conditions – cancellation policies for these special offers may differ to that stated above. Kindly ensure the offer’s Terms & Conditions prior to booking.

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Can I stay at recently renovated rooms?

A number of our rooms have been recently renovated and available on Swissotel.com, subject to room availability. Please refer to below for details on room renovations:

 Year of Renovation
Swiss Select Room2017
Swiss Executive Room2016
Deluxe Suite2016
Prestige Suite2016
Imperial Suite2016
Waon Suite2014
Waraku Suite2014
Junior Suite2013
Grand Room2013
Swiss Advantage Room2012
Premier Room2005

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How much is accommodation tax for my reservation?

Effective 1 June 2019, Osaka Prefecture requires all hotel staying guests to pay Accommodation Tax based on the room rate per person per night:

Under ¥7,000: Tax-Free
¥7,000 - ¥14,999: ¥100
¥15,000 - ¥19,999: ¥200
More than ¥20,000: ¥300

For example:
Overnight Rate - ¥35,000 for 2 adults
Rate per person per night - ¥17,500
Accommodation Tax - ¥200 per person per night, ¥400 for 2 adults
Total Rate - ¥35,400 for 2 adults

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How can I book a room with extra bed?

All Twin Rooms can accommodate extra bed setup inside the room. Kindly select 3 adults when booking online if you wish to have an extra bed setup prior to arrival, for online rates to include the extra bed charge. Certain rooms are unable to accommodate extra beds due to local fire regulations.

Can I request extra bed on Queen or King Room?

The following room types are unable to accommodate extra beds: Classic Queen and Classic King Room, Premier King Room, Swiss Advantage King and Queen Room, Swiss Select King and Queen Room, Swiss Executive King Room

All other room types: Extra Bed Charges of ¥10,000 per night apply, unless selecting 3 adults or more during the time of booking. For Swiss Executive Rooms and selected Suite Rooms, extra bed charges include access to the Swiss Executive Lounge.

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What is the maximum number of guests allowed in a room?

  • Classic Room Queen & King: 2 adults
  • Classic Room Twin: 3 adults
  • Premier Room King: 3 adults
  • Premier Room Twin: 3 adults
  • Swiss Advantage Room Queen: 2 adults
  • Swiss Advantage Room King: 2 adults
  • Swiss Advantage Room Twin: 3 adults
  • Swiss Select Room Queen: 2 adults
  • Swiss Select Room King: 2 adults
  • Swiss Select Room Twin: 3 adults
  • Swiss Executive Room King: 2 adults
  • Swiss Executive Room Twin: 3 adults
  • Swiss Executive Room Triple: 4 adults
  • Grand Room: 4 adults
  • Junior Suite King: 4 adults
  • WAON Suite: 4 adults
  • WARAKU Suite: 5 adults
  • Deluxe Suite King: 3 adults
  • Deluxe Suite Twin: 3 adults
  • Prestige Suite King: 3 adults
  • Prestige Suite Twin: 3 adults
  • Imperial Suite: 3 adults

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Are baby cots available at all of your hotels?

Baby cots, which are suitable for infants under 2 years of age (weighing up to 15kg) can be booked online free of charge, subject to availability.

Will there be charge if my kid stay in the same room with me?

Additional charges apply if extra bed is requested. No charges apply for children under the age of sharing the same bed with adults. Kindly inform Front Desk upon check-in.

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