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Guest Services


Our Front Office team will be happy to assist you with your babysitting needs. Please be informed that the request must be made 48 hours prior to the service and it is subject to 10 EUR cost per hour. For babysitting services, ending after 23:00, an additional transportation cost will be applied. Please contact our concierge team at Tel +90 232 414 5150 or email us to book the service.


Bell Staff
Bellmen welcome you at the Convention Center entrance and at the lobby. They will be happy to assist you with porterage and luggage storage.


Business Centre
Our business center is at your service 24 hours a day at no charge. It is well equipped with five complete stations, a printer, a fax machine and high speed internet access.


Check-In / Check-Out

  • Check-in time is 2.00 p.m.
  • Check-out time is 12.00 noon.


Concierge Services
Our Concierge attendants will be happy to draw a tailor-made programme according to your interests. Please contact us at Tel +90 232 414 5150 or email us at


Currency Exchange
Our Front Office team is at your service for currency exchange transactions 24 hours at the hotel's current exchange rate.


For security reasons, the guest floor elevators are only accessible with your room key card.


High Speed Internet Access
Complimentary internet access and free Wi-Fi is available in all guest rooms and public area.


Our Housekeeping department will be pleased to take care of your special requests such as: Baby cot, laundry service, anti-allergenic bed linen, dry cleaning, air freshener, pressing service, pillow service and more. In addition, turndown service is offered for our guests who stay in Swiss Executive rooms and suites.


Laundry Services
We offer dry cleaning and ironing service seven days a week. Items delivered before 11.00 will be returned by 18:00 on the same day. Items delivered after 11.00 will be delivered back on the same day with a %50 surcharge. Please fill in the laundry form indicating your name, room number, number of items and the type of service requested.


Lost & Found
Please contact our Housekeeping team at Tel +90 232 414 5301 in case you lost any item. We store lost items for 3 months.


Mini Fridge
Our rooms and suites are equipped with a minibar, offering wide range of food and beverage selections.


Swissotel Büyük Efes, Izmir offers 250 underground parking spaces. Parking is complimentary for our hotel guests.


Postal Services
Our Concierge team will be pleased to assist you with your posts. The cost of stamps varies based on the destination of the postal service. Please contact us at Tel +90 232 414 5150 or email us at


Room Service
We offer you 24-hour in-room dining menu, available in the rooms that you are staying.
If you require special meal arrangements, our Executive Chef will be pleased to assist your preferences or special dietary requirements. Take away orders from outside of the hotel are not allowed.


Safe Deposit Boxes
For your convenience, all rooms are equipped with laptop-sized in-room safes. Please ensure all valuables and money is secured. Larger safety deposit boxes are also available at the Front Desk. Swissotel Büyük Efes, Izmir takes no responsibility for valuables left in your room. Please contact with our reception for assistance.


Swissotel Kids Room
Swissotel Büyük Efes,Izmir offers connecting rooms and age specific room set up, toys and amenities for your stays with the kids. In addition, we offer a kids play room and an outdoor playground for the little ones.


Tax Information
All prices except the room charge include value added tax and service. Our room rates are subject to 8% value added tax.


Transportation Services (i.e. Airport Transfers, Car Rentals, etc)
Chauffeur-driven limousines are available for airport transfers, your business and sightseeing trips around Izmir. We assist you for your car rental needs. Please contact our Concierge team for availability and prices at Tel +90 232 414 5150 for assistance.


Wheelchair Accessibility
Most areas of the hotel are accessible to those who use wheelchairs. Swissotel Büyük Efes, Izmir offers 4 disabled friendly rooms. Our Concierge team is pleased to offer you a wheelchair during your stay.




Arrival Date

Departure Date


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Phone Reservations

+1 506 388 6948 (Toll Number)

  • Australia
  • 1 800 121 043
  • China
  • 4001 200 636
  • rance,Metropolitan
  • 00 800 6379 4771
  • Germany
  • 00 800 6379 4771
  • Switzerland
  • 00 800 6379 4771
  • UnitedKingdom
  • 00 800 6379 4771
  • HongKong
  • 800 90 8276
  • India
  • 1800 100 8147
  • Japan
  • 0120 951 096
  • Singapore
  • 1800 232 5901
  • UnitedStates
  • 1 800 637 9477
  • Canada
  • 1 800 637 9477
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All reservations on enjoy a room upgrade* and late checkout*. *Subject to availability upon arrival. Limited time offer.