Guest Services

 

Bell Staff
Bellmen are located at the main entrance of the hotel. They will be happy to assist you with porterage and luggage storage.

 

Business Centre
Our Business Centre at Lobby is available from 07:00 am to 07:00 pm. Facilities include two complete workstations with printer and high speed internet access.

 

Check-In / Check-Out

  • Check-in time is 2.00 p.m.
  • Check-out time is 12.00 noon.

 

Concierge Services
Our Concierge will be pleased to assist you with your individual Beijing program. Please contact us at Tel +010 6553 2288 Ext 2114 or email wilson.liu@swissotel.com for sightseeing tours and more.

 

Currency Exchange
Foreign currency (maximum value RMB 1200 PER ROOM PER DAY) MAY BE EXCHANGED at the Front Desk at the Bank of China current exchange rate.

 

Elevators
We have 6 guest elevators.

 

Internet Access
Complimentary internet access and free Wi-Fi is available in all guest rooms and public area.

 

Housekeeping
Our Housekeeping department will be pleased to take care of your special requests such as: Baby cot, laundry service, anti-allergenic bed linen, dry cleaning, air freshener, pressing service, pillow service and more.

 

Laundry Services
We offer you dry cleaning service from Monday to Sunday. Please contact Swiss Service at “0” for same day delivery and your items will be collected accordingly. Please fill in the laundry form with your name, your room number and the number of items.

 

Medical Services
If you need medical service, please contact Swiss Service at “0”. Please notice that by law we are not allowed to issue painkillers or similar. Should you need any medicine, we will arrange to pick it up on your behalf from a nearby pharmacy. Swissotel Beijing takes no responsibility for any related consequence.

 

Parking
Swissotel Beijing offers 100 parking spaces for hotel guests.

 

Pet Policy
Currently Swissotel Beijing is a non-pet hotel.

 

Room Service
We offer you 24-hours Room Service with a wide range of food and beverages. Menu can be found in the Room Directory.

 

Safe Deposit Boxes
Every room provides a safe deposit box with a plug. Alternatively you may use the hotel safe at the Front Desk. Swissotel Beijing takes no responsibility for valuables left in your room.

 

Swissotel Kids Room
Swissotel Beijing offers Kids Rooms for children. Accommodated in two connecting or adjoining rooms, your kids are just one door away and appreciate the room set up with age specific linen, toys and amenities. Advance booking required.

 

Tax Information
All prices are including value added tax and service. Please refer to different outlets regulation or ask hotel staff for more details.

 

Transportation Services (i.e. Airport Transfers, Car Rentals, etc)
Rental car service, limousine service or airport transfers can be arranged by our Concierge. Prices are on request. Please contact us at Tel. +010 6553 2288 Ext 2114 or email wlison.liu@swissotel.com.

 

Wheelchair Accessibility
Most areas of the hotel are accessible to those using wheelchairs. Furthermore Swissotel Beijing offers 2 wheelchairs and 2 disabled friendly rooms.

Reservations

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Hotel

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Room(s)

Adults Children
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Phone Reservations

+1 506 388 6948 (Toll Number)

  • Australia
  • 1 800 121 043
  • China
  • 4001 200 636
  • rance,Metropolitan
  • 00 800 6379 4771
  • Germany
  • 00 800 6379 4771
  • Switzerland
  • 00 800 6379 4771
  • UnitedKingdom
  • 00 800 6379 4771
  • HongKong
  • 800 90 8276
  • India
  • 1800 100 8147
  • Japan
  • 0120 951 096
  • Singapore
  • 1800 232 5901
  • UnitedStates
  • 1 800 637 9477
  • Canada
  • 1 800 637 9477
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BOOK SMART, STAY SMARTER
All reservations on Swissotel.com enjoy a room upgrade* and late checkout*. *Subject to availability upon arrival. Limited time offer.