Our Front Desk will be pleased to assist you with reliable babysitter arrangements. Please note that we arrange this service on behalf of our guests. Swissotel Le Plaza Basel accepts no responsibility for any injuries, damages or other claims resulting of or caused by service or the babysitter. For a babysitter arrangement, please contact our Front Desk at +41 (0)61 555 33 33 or email us firstname.lastname@example.org.
Bellmen are located at the main entrance of the hotel. They will be happy to assist you with porterage and luggage storage.
Our Business Centre at the Our Business Centre at the Front Desk is available to you 24 hours a day at no charge.
Check-In / Check-Out
- Check-in time is 14:00 p.m.
- Check-out time is noon 12:00 p.m.
Our Concierge Desk will be pleased to assist you with your individual Basel programme. Please contact us at +41 (0)61 555 39 51 or email us email@example.com for musical and theatre tickets, sightseeing tours in Basel and more.
Foreign currency (maximum value Euro 500.00 per day) may be exchanged at the Front Desk at the hotel’s current exchange rate. Service for hotel guests only.
For security reasons, the guest floor elevators are only accessible with your room key card.
Express check-out is available upon request. Please inform our Front Desk staff at least one day prior to your check-out date if you wish to make use of this service.
Complimentary internet access and free WiFi is available in all guest rooms and public areas.
Our Housekeeping department will be pleased to take care of your special requests such as: Baby cot, laundry service, anti-allergenic bed linen, dry cleaning, air freshener, pressing service, pillow service and more.
We offer you dry cleaning service from Monday to Friday. Please contact +41 (0)61 555 33 33 for detailed information and specific requests.
Lost & Found
Forgotten or lost items found by our team on hotel grounds will be kept safe for a minimum of 6 months. Found items will only be handed back if owner can be clearly identified. Please contact +41 (0)61 555 33 33 in case of request.
If you need medical attendance, please contact the Front Desk day and night. Please notice that by law we are not allowed to issue painkillers or similar.
Every room provides a mini fridge including mini bar items. Surcharges for mini bar use apply. Mini bar items can be removed upon request.
Swissotel Basel offers valet parking service. The cost is CHF 40.00 per 24 hours.
Postal Service and stamps are available at our Concierge Desk. Please contact +41 (0)61 555 3951 for more information and specific requests.
Pets are very welcome at the Swissotel Basel. The charge per pet is CHF 20.00 per night.
We offer you 24-hours Room Service with a wide range of food and beverages. The room service will be charged with CHF 5.00 per order.
Safe Deposit Boxes
Every room provides a safe deposit box. Please note that Swissotel Basel takes no responsibility for valuables left in your room.
Swissotel Kids Room
We offer Kids Room Specials for children from 0 – 17 years of age. Click here to learn more.
All prices are including VAT and service. Please note that for guests travelling to Basel an extra city-tax of CHF 3.50 per guest per night on the net room rate applies.
Transportation Services (i.e. Airport Transfers, Car Rentals, etc)
Rental car service, limousine service or airport transfers can be arranged on request. Surcharges apply. Please contact us at +41 (0)61 555 33 33 or email us firstname.lastname@example.org.
Most areas of the hotel are accessible to those using wheelchairs. Furthermore Swissotel Basel offers 2 disabled friendly rooms with roll in showers.