Privacy Policy

Your personal information will be used for the purpose of providing you with services at our hotels and resorts, servicing your requests, improving our services, developing and informing you of additional services provided by Swissôtel Hotels & Resorts (including the Swissôtel Circle program, or any direct or indirect affiliate or business partner that may be of interest), or answering questions you may have. 

For example, such information may be used to inform you about programs related to hotels, airlines, consumer products or other offerings.  We may also communicate and disclose personal information to our affiliates, and we and our affiliates may communicate and disclose your information to other third parties in order to offer or provide you with any special promotions or services that may be of interest to you, unless you notify us of your intention to opt out in the manner described below. 

Occasionally, we will send you communications with information, which may be useful to you, including information and offerings about our services or those of our affiliates or third parties, unless you decide to opt out in the manner described below. 

We may also aggregate statistics that we gather about our customers and provide these statistics to third parties.  However, when we do, these statistics will not include personal information that identifies individuals. 

All reasonable measures have also been taken to ensure that the information you provide to us will not be used by our affiliates or third parties for the purposes other than those indicated in this document. 

We may also use, disclose and communicate your personal information if required to do so by law, including by an order of any court.  In the event that we disclose your personal information to any affiliate or third party, and if you give your consent to such person to collect, use, disclose or communicate such information for new or different purposes than those set out in this document, then you agree that, to the extent permitted by law, such person may collect, use, disclose, and communicate such information for those purposes as well as for those set out herein. 

At all times you will be given the choice to opt out of providing such information.  Please contact us at circle@swissotel.com or write to Swissôtel Circle, c/o Fairmont-Raffles Hotels International Service Centre, 2081 Main Street, Moncton, New Brunswick, Canada E1E 1J2.